
Offer 24/7 Customer Support with a Finance Chatbot
When it comes to their money, most people don't see the time of day. Questions can come up at anytime and having the ability to provide them answers when they need is a great advantage.
Solutions
In a world where people buy experiences. Leverage the conversational AI to create better experiences for your customers.
When it comes to their money, most people don't see the time of day. Questions can come up at anytime and having the ability to provide them answers when they need is a great advantage.
Using WhatsApp, your customers can make payment, bank transfers and more simply by messaging your finance chatbot. Just like they would with a teller, but from anywhere and anytime.
Some people forget to pay their bills, they forget their savings objectives. You can be proactive without having to think about it. Your finance chatbot will message them with the information.
There are many industries that face the constant pressure of technological and industrial change, but none quite like financial services. The influences of regulation and rising customer expectations are what have made VR Bank so adaptable to the technologies and ways of tomorrow.
While many organizations follow the moves and trends to play it safe, VR banks is one of those companies that are taking the lead by adapting a chatbot into their financial services.
In scrutinizing their own processes, VR Bank found that fielding customer requests for loans to purchase or build on a piece of real estate was demanding, both in time and information. This process also has been hit with many regulatory requirements that require intense attention to detail.
VR Bank Südpfalz receives more than 3000 requests for a real estate loan each year. The processing costs of such a request are more than 240 €. With a financial chatbot, VR Bank is able to save 150 € per process and thus can save up to 450 000 € in costs each year.
A platform that gives you the flexibility to deploy in compliance with your data privacy policies.