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11 Common Mistakes Companies Make When Deploying a Chatbot

We've deployed chatbots with enterprises for years. Here are the most common mistakes we see.

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Complete Guide to Lead Generation Chatbots (2025)

Looking for a 24/7 lead machine? Learn how a lead generation chatbot can revolutionize your top-of-funnel motion.

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Dec 20

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Guide to Restaurant Chatbots (2025)

Restaurant chatbots have come a long way - the future of efficient food service is multi-channel, multi-purpose agents.

Botpress

Dec 18

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Healthcare Chatbots | Examples and Use Cases

Healthcare is being revolutionized by AI chatbots. Here's everything you need to know, including examples and best practices.

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Dec 17

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Chatbot for Bookings

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Best Finance Chatbots and How to Use Them (2025)

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Dec 6

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Complete Guide to AI Chatbots in Insurance (2025)

AI chatbots can cut through the chaos of insurance chaos — streamlining claims, guiding users, and booking meetings.

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Dec 4

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Complete Guide to Chatbot Containment Rates

How do you measure the chatbot containment rate? And how can your team improve it?

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Dec 4

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How to Use Chatbots for Higher Education in 2025

AI chatbots for higher education are changing student engagement and saving educators' time. Here's everything you need to know.

Sarah Chudleigh

Dec 3

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Guide to Sales Chatbots: Tools, Best Practices

The most popular use case for chatbots are sales. Here's everything you need to know about sales chatbots.

Sarah Chudleigh

Nov 29

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What is RCS?

Rich Communication Services (RCS) is a next-gen messaging protocol that enhances traditional SMS. In short, it makes mobile messaging better.

Marc Mercier

Nov 29

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Complete Guide to Chatbot Marketing in 2025

Chatbot marketing is the next step for innovative marketing teams. Here's what you need to know to get started.

Botpress

Nov 28

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9 Best Conversational AI Platforms in 2024

With all the conversational AI platforms on the market, it can be hard to get started. Here's our top nine.

Sarah Chudleigh

Nov 26

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Why we got rid of intent classifiers

Botpress doesn't use intent classifiers. It's on purpose. Here's why.

Jean-Bernard Perron

Nov 22

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25 GenAI Use Cases for AI Agents and Chatbots

Generative AI is on every company's list for the coming year. But what are the best use cases AI agents and chatbots?

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Nov 22

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How to Build AI Agents for Beginners

Building your own AI agents has never been easier. Here's how to get started.

Sarah Chudleigh

Nov 18

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Botpress CEO on OpenAI o1 vs. Autonomous Nodes

CEO Sylvain Perron explains the similarities and differences between the OpenAI o1 model and the Autonomous Node engine on Botpress.

Sarah Chudleigh

Nov 15

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How to Make Your Chatbot Sound More Human

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Nov 14

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10 Artificial Intelligence Trends to Watch for in 2025

What does AI have in store from 2025? Here are the top AI trends to watch for.

Sarah Chudleigh

Nov 8

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Complete Guide to LLM Agents in 2024

LLM agents are AI systems for natural language tasks, like customer support and data analysis.

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Nov 6

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Guide to Multi-Agent Systems in 2024

What are multi-agent systems, and what can you use them for?

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Nov 5

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This guide aims to help bot builders create AI agents in the Botpress Studio.

Bassam Tantawi

Oct 31

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Guide to Conversational AI in 2024

Conversational AI powers the AI agents, chatbots and voice assistants we use everyday. Here's everything you need to know about this NLP-powered technology.

Botpress

Oct 30

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Why you need AI to do CX in 2024

The best customer experiences have these 5 key ingredients.

Sarah Chudleigh

Oct 25

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Guide to Chatbot Analytics in 2024

A step-by-step guide to measuring chatbot analytics, including how to use advanced analytics.

Sarah Chudleigh

Oct 21

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The Best Large Language Models in 2024 (Open Source + Hosted)

Large language models are increasing in power and popularity. Here are some of the best available for users today.

Botpress

Oct 19

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The Trend Towards Low Code Chatbot Platforms

As software development techniques and tools advance, we progressively move towards low code and no code approaches.

Marc Mercier

Oct 18

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How to Write Chatbot Scripts

Use chatbot scripts to create a seamless conversational flow for your chatbot users.

Sarah Chudleigh

Oct 17

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Best 6 HR Chatbots and How to Use Them in 2024

Chatbots for HR do more than answer questions - they take action. Here's how to use 6 of the best HR chatbots.

Botpress

Oct 11

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How to Build your own AI Chatbot in 2024: The Ultimate Guide

In 2024, it’s easy to build your own AI chatbot. Learn how to build and deploy your own AI agent in this comprehensive step-by-step guide.

David Rubies

Oct 9

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What is Natural Language Understanding (NLU)?

An easy guide to natural language understanding (NLU), including how it works and real-world examples.

Botpress

Oct 7

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What is retrieval-augmented generation (RAG) in AI?

Using RAG in AI allows you to harness the power of LLMs while staying grounded in your own files, documents or webpages.

Sarah Chudleigh

Oct 4

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How Does ChatGPT Work?

Learn more about ChatGPT technology, including how it works and how it can benefit both individuals and organizations.

Botpress

Oct 4

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What is an AI assistant?

From writing emails to debugging code to recommending restaurants, AI assistants are an easy introduction to automating day-to-day workflows.

Sarah Chudleigh

Oct 4

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What is AI Prompt Chaining?

Use AI prompt chaining to complete complex, multi-step workflows with generative AI.

Sarah Chudleigh

Oct 1

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How Accurate is ChatGPT?

ChatGPT can answer anything you throw at it. But how trustworthy is its output?

Botpress

Sep 27

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What is chain-of-thought prompting?

Even if an LLM-powered chatbot doesn't employ chain-of-thought reasoning, you can use chain-of-thought prompting to improve response quality.

Sarah Chudleigh

Sep 27

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How Botpress interfaces with LLMs

Here's how and why Botpress uses bespoke abstractions to interface with LLMs.

Sylvain Perron

Sep 26

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Everything you need to know about ChatGPT

What is ChatGPT, really? Dive into the inner workings of the world's most famous chatbot and what you can use it for.

Sarah Chudleigh

Sep 23

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How to Calculate ROI for 3 Types of Chatbots

Calculating chatbot ROI can be tricky. Here's how to measure ROI for customer service, internal, and lead gen chatbots.

Sarah Chudleigh

Sep 17

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Everything you should know about the new OpenAI model (and it's not GPT-5)

OpenAI launched their first of their long-awaited LLM series, previously known as Strawberry.

Sarah Chudleigh

Sep 17

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The death of chatbots and the rise of AI agents

From NLP to LLMs, AI chatbots have rapidly evolved in the past few years. The Botpress CRO explains how chatbots become AI agents.

Mathieu Weber

Sep 16

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How to choose a custom LLM for your AI project

There are plenty of ways to customize LLM. Here's how to pick the best one for your AI project.

Patrick Hamelin

Sep 13

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Everything you should know about OpenAI o1 (formerly known as Strawberry)

You might know it as Q* or Strawberry: the latest OpenAI LLM is here. This is everything you need to know.

Sarah Chudleigh

Sep 13

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15 ways to use AI for sales in 2024 [+ tools and tips]

Every forward-thinking sales team is investing in AI automation. Here are 15 ways to bring AI to sales processes, from outbound to business case.

David Rubies

Sep 5

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What is natural language processing (NLP) in AI?

NLP is used all around us - but how does it work? Learn everything you need to know about natural language processing.

Sarah Chudleigh

Sep 4

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What is RPA in Automation?

RPA refers to software robots that run virtually and automate digital workplace tasks such as data entry.

Botpress

Aug 28

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Conversational AI for E-Commerce: Top 6 Tools

AI chatbots are rapidly changing e-commerce experiences. Here's how to pick and implement an AI chatbot for e-commerce.

Botpress

Aug 27

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Key Chatbot Statistics for 2024: Perceptions, Market Growth, Trends

A roundup of the key AI chatbot statistics to know in 2024, including perceptions, market growth, and trends.

Botpress

Aug 21

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What is an AI Chatbot?

Everything you need to know about AI chatbots, including key terms, use cases, benefits, and how to build your own.

Botpress

Aug 21

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The Ultimate Guide to NLP Chatbots in 2024

Learn everything you need to know about NLP chatbots, including how they differ from rule-based chatbots, use cases, and how to build a custom NLP chatbot.

Botpress

Aug 20

AI Basics