AI Chatbots for IT Support

IT support teams are working in a more complex technological landscape with limited resources. Botpress can help reduce the response time and number of help desk tickets.

Reduce the Number of Support Requests

Conversational AI can help you intercept and solve inquiries before they reach your team. Reducing the number of requests will allow your team to focus on more complex situations.

Create an Extraordinary Experience for your Employees

A chatbot is always available, no matter how many inquiries it receives or the time of the day. You can really improve the experience of your employees with speed & accuracy.

Empower employees to self-serve

80% of IT Support Questions can be automated with a simple AI Chatbot

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Botpress Platform

Build Conversational AI Blazingly Fast

A drag-and-drop studio that makes it easy to design workflows that automate IT processes.

Gather actionable insights to improve your IT service management automation. Our conversation analytics provides information about what the user is looking to accomplish and the information they're looking for.

Built-in integrations that make your agent available on the most popular channels in a few clicks.

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Botpress Enterprise

Build, deploy, and manage AI bots at an enterprise scale.

Security

Secure your data with enterprise-grade security features.

Scalability

Scale your chatbots to meet the demands of your business.

Support

Get dedicated support from our team of experts.

Activity

Monitor and analyze chatbot activity in real-time.

Uptime

Ensure your chatbots are always online and available.

Compliance

Ensure your chatbots are compliant with GDPR and SOC 2.

The best companies use the best tools
Tesla

Streamline production on factory floors

American Eagle

Automatically scale customer support to millions of shoppers