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IT support teams are working in a more complex technological landscape with limited resources. Botpress can help reduce the response time and the number of tickets.
Conversational AI can help you intercept and solve inquiries before they reach your team. Reducing the number of requests will allow your team to focus on more complex situations.
A chatbot is always available, no matter how many inquiries it receives or the time of the day. You can really improve the experience of your employees with speed & accuracy.
80% of IT Support Questions can be automated with a simple AI Chatbot
Botpress Platform
Botpress' conversation studio allows you to design conversation experiences. The drag-and-drop interface makes it easy and fast to create a chatbot and automate tasks.
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Our analytics module is a key component of improving your conversational experiences. It provides actionable insights of what the user is looking to accomplish or the kind of information she is looking for.
Available on multiple channels that are built-in the platform. Whether you need only one or all of them, the easy setup of the channels will allow you get up and running faster.
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