Reduce the Number of Support Requests
Conversational AI can help you intercept and solve the inquiries before it reaches an agent. Reducing the number of requests will allow your team to focus on more complex situations.
Solutions
Chatbot for ITSM Departments
IT support teams are working in a more complex technological landscape with limited resources.
Botpress can help reduce the response time and the number of tickets.
Create an Extraordinary Customer Experience
A chatbot is always available, no matter how many inquiries it receives or the time of the day. You can really improve the experience of your customers with speed.
Enable Customers with Self-Service
Canceling an order is a common request for customer support, but this can all be automated with a simple AI chatbot.
Our Features
It Allows to Build Conversational AI Faster than Any Other Platform
Botpress' conversation studio allows you to design conversation experiences. The drag-and-drop interface makes it easy and fast to create a chatbot and automate tasks.
Our analytics module is a key component of improving your conversational experiences. It provides actionable insights of what the user is looking to accomplish or the kind of information she is looking for.
Available on multiple channels that are built-in the platform. Whether you need only one or all of them, the easy setup of the channels will allow you get up and running faster.
Privacy-Conscious Organizations Trust Botpress
A platform that gives you the flexibility to deploy in compliance with your data privacy policies.
Read the Latest Use Cases
Read the Latest Articles
AI Chatbots in Insurance | Top Use Cases & Benefits
Discover how insurance companies leverage chatbots to improve customer service, collect data, cut down costs, and acquire new customers.
Difference between a bot, a chatbot, a NLP chatbot and all the rest?
In this article, we dive into details about what an NLP chatbot is, how it works as well as why businesses should leverage AI to gain a competitive advantage.