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IT support teams are working in a more complex technological landscape with limited resources. Botpress can help reduce the response time and number of tickets.
Conversational AI can help you intercept and solve inquiries before they reach your team. Reducing the number of requests will allow your team to focus on more complex situations.
A chatbot is always available, no matter how many inquiries it receives or the time of the day. You can really improve the experience of your employees with speed & accuracy.
80% of IT Support Questions can be automated with a simple AI Chatbot
Botpress Platform
A drag-and-drop studio that makes it easy to design workflows that automate IT processes.
Gather actionable insights to improve your IT service management automation. Our conversation analytics provides information about what the user is looking to accomplish and the information they're looking for.
Built-in integrations that make your agent available on the most popular channels in a few clicks.
Build, deploy, and manage AI bots at an enterprise scale.
Secure your data with enterprise-grade security features.
Scale your chatbots to meet the demands of your business.
Get dedicated support from our team of experts.
Monitor and analyze chatbot activity in real-time.
Ensure your chatbots are always online and available.
Ensure your chatbots are compliant with GDPR and SOC 2.
Streamline production on factory floors
Automatically scale customer support to millions of shoppers
