Featured

11 Common Chatbot Mistakes for Companies

We've deployed chatbots with enterprises for years. Here are the most common mistakes we see.

Most recent articles

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Chatbot Security Guide: Risks & Guardrails (2025)

A comprehensive explanation of 6 AI chatbot risks and 6 necessary safety measures to avoid them.

Sarah Chudleigh

Jan 28

For Builders
AI Basics
Crypto AI Agents | Use Cases, Risks and How to Navigate Them

Navigating the crypto world becomes easier with AI agents. Here's how, including risks and how to avoid them.

Diane Clark-Lamey

Jan 27

Use Cases
How to Build a Wix Chatbot in 5 Easy Steps

Discover how to deploy a context-aware chatbot on your Wix website to streamline form data collection in just five simple steps.

Aryan Kargwal

Jan 27

For Builders
Top AI Agent Builders in 2025

Discover the best AI agent builders of 2025, designed to streamline automation, enhance workflows, and drive intelligent decision-making.

Aryan Kargwal

Jan 22

For Builders
Complete Guide to AI Agents for Digital Marketing

Here's how AI agents enhance digital marketing across various industries, along with top tools to get started.

Diane Clark-Lamey

Jan 22

AI Basics
Chatbots for Government in 2025: Examples, Use Cases, Statistics

Governments tend to lag behind in tech innovation. But government chatbots can easily expedite citizen questions and requests.

Sarah Chudleigh

Jan 22

Use Cases
Complete Guide to AI Agents for Small Businesses

Discover how small businesses can use AI agents across industries, with a step-by-step guide to getting started.

Diane Clark-Lamey

Jan 21

AI Basics
10 Best Conversational AI Platforms in 2025

With all the conversational AI platforms on the market, it can be hard to get started. Here's our top nine.

Sarah Chudleigh

Jan 17

For Builders
Complete Guide to Conversational Marketing (2025)

Do more than passive marketing. Conversational marketing is engaging, personalized, and fast — and it doesn't feel like a sales pitch.

Sarah Chudleigh

Jan 16

Use Cases
What is a Voice Assistant?

There's probably a voice assistant in your pocket right now. What else should you know about them?

Marc Mercier

Jan 16

Use Cases
AI Basics
How to Write Chatbot Scripts in 2025

Use chatbot scripts to create a seamless conversational flow for your chatbot users.

Sarah Chudleigh

Jan 15

For Builders
Ultimate Guide to AI Agent Routing (2025)

Discover how AI agent routing delivers fast, accurate responses by seamlessly connecting queries to the right AI agent.

Aryan Kargwal

Jan 15

AI Basics
How to Build a RAG Chatbot in 2025

Learn how to create Retrieval-Augmented- Generation (RAG) chatbots that deliver accurate, context-aware responses using external knowledge sources.

Aryan Kargwal

Jan 14

For Builders
Use Cases
What is a deep neural network?

Deep neural networks are a machine learning models that recognize complex patterns, similar to the human mind.

Marc Mercier

Jan 14

AI Basics
GPT-3 vs GPT-4 | What’s the difference?

Why GPT-4 is leagues ahead of GPT-3, from model size to multimodality.

Botpress

Jan 10

AI Basics
Ultimate Guide to FAQ Chatbots (2025)

FAQ chatbots used to suck. They don’t anymore. No matter your use case, here’s how to build the perfect FAQ chatbot.

Sarah Chudleigh

Jan 9

Use Cases
AI Basics
AI Sales Agents | Use Cases, Industries, and Top Tools

Businesses are adopting AI sales agents. Here's what they do, where they're used, and the top tools to get started.

Diane Clark-Lamey

Jan 8

Use Cases
Introduction to Open-Source AI Agents

Discover how open-source AI agents are revolutionizing workflows with flexibility, transparency, and innovation.

Aryan Kargwal

Jan 8

For Builders
What are AI voice agents?

A step-by-step guide on how AI voice agents work, the value they provide, and how businesses can effectively leverage them.

Diane Clark-Lamey

Jan 7

AI Basics
Best Medical AI Chatbots | Examples and Use Cases

Medical chatbots are revolutionizing healthcare. Here's everything you need to know about the best health chatbots.

Sarah Chudleigh

Jan 7

Use Cases
Mastering Multi-Agent Eval Systems in 2025

Master multi-agent evaluation systems to optimize AI collaboration and scale intelligent systems effortlessly.

Aryan Kargwal

Jan 6

For Builders
Complete Guide to Banking Chatbots in 2025

Learn how banking chatbots can support key processes for employees and expedite client requests.

Sarah Chudleigh

Jan 3

Use Cases
Guide to Chatbot Analytics in 2025

A step-by-step guide to measuring chatbot analytics, including how to use advanced analytics.

Sarah Chudleigh

Jan 3

For Builders
Best 6 HR Chatbots and How to Use Them in 2025

Chatbots for HR do more than answer questions - they take action. Here's how to use 6 of the best HR chatbots.

Botpress

Jan 2

Use Cases
The Ultimate Guide to NLP Chatbots in 2025

Learn everything you need to know about NLP chatbots, including how they differ from rule-based chatbots, use cases, and how to build a custom NLP chatbot.

Botpress

Jan 2

AI Basics
What are agentic AI workflows?

Discover how agentic AI workflows, such as MAS, automate interactions and decisions, with key use cases explained.

Diane Clark-Lamey

Dec 31

AI Basics
Beginner's Guide to AI Orchestration (2025)

Everything you need to know about AI orchestration, including benefits, challenges, top tools, and how it streamlines and scales your business processes.

Diane Clark-Lamey

Dec 25

AI Basics
Top 5 Free AI Agent Frameworks

Explore top free AI agent frameworks that simplify building intelligent systems. Leverage LLMs to automate workflows, scale effortlessly, and transform processes.

Aryan Kargwal

Dec 23

For Builders
Complete Guide to Lead Generation Chatbots (2025)

Looking for a 24/7 lead machine? Learn how a lead generation chatbot can revolutionize your top-of-funnel motion.

Sarah Chudleigh

Dec 20

Use Cases
Guide to Restaurant Chatbots (2025)

Restaurant chatbots have come a long way - the future of efficient food service is multi-channel, multi-purpose agents.

Botpress

Dec 18

Use Cases
Chatbot for Bookings

Chatbots are increasingly common for making reservations and meetings. Here's how to build your own booking chatbot.

Botpress

Dec 12

Use Cases
What is Agentic AI?

Agentic AI allows builders to offload complex tasks to AI systems. Here's everything you need to know about this AI capability.

Sarah Chudleigh

Dec 11

AI Basics
Best Finance Chatbots and How to Use Them (2025)

AI chatbots are changing finance: detecting fraud, serving clients, and supporting employees. Here's how to get started with a finance chatbot.

Botpress

Dec 6

Use Cases
Complete Guide to AI Chatbots in Insurance (2025)

AI chatbots can cut through the chaos of insurance chaos — streamlining claims, guiding users, and booking meetings.

Sarah Chudleigh

Dec 4

Use Cases
Complete Guide to Chatbot Containment Rates

How do you measure the chatbot containment rate? And how can your team improve it?

Botpress

Dec 4

Insights
For Builders
How to Use Chatbots for Higher Education in 2025

AI chatbots for higher education are changing student engagement and saving educators' time. Here's everything you need to know.

Sarah Chudleigh

Dec 3

Use Cases
Guide to Sales Chatbots: Tools, Best Practices

The most popular use case for chatbots are sales. Here's everything you need to know about sales chatbots.

Sarah Chudleigh

Nov 29

Use Cases
What is RCS?

Rich Communication Services (RCS) is a next-gen messaging protocol that enhances traditional SMS. In short, it makes mobile messaging better.

Marc Mercier

Nov 29

AI Basics
Complete Guide to Chatbot Marketing in 2025

Chatbot marketing is the next step for innovative marketing teams. Here's what you need to know to get started.

Botpress

Nov 28

Use Cases
Why we got rid of intent classifiers

Botpress doesn't use intent classifiers. It's on purpose. Here's why.

Jean-Bernard Perron

Nov 22

Insights
25 GenAI Use Cases for AI Agents and Chatbots

Generative AI is on every company's list for the coming year. But what are the best use cases AI agents and chatbots?

Botpress

Nov 22

Use Cases
AI Basics
How to Build AI Agents for Beginners

Building your own AI agents has never been easier. Here's how to get started.

Sarah Chudleigh

Nov 18

For Builders
AI Basics
Botpress CEO on OpenAI o1 vs. Autonomous Nodes

CEO Sylvain Perron explains the similarities and differences between the OpenAI o1 model and the Autonomous Node engine on Botpress.

Sarah Chudleigh

Nov 15

Insights
For Builders
How to Make Your Chatbot Sound More Human

Conversation design can be tricky. Here are our tips on merging human and machine communication.

Botpress

Nov 14

Insights
For Builders
10 Artificial Intelligence Trends to Watch for in 2025

What does AI have in store from 2025? Here are the top AI trends to watch for.

Sarah Chudleigh

Nov 8

Insights
Complete Guide to LLM Agents in 2025

LLM agents are AI systems for natural language tasks, like customer support and data analysis.

Sarah Chudleigh

Nov 6

AI Basics
Guide to Multi-Agent Systems in 2025

What are multi-agent systems, and what can you use them for?

Botpress

Nov 5

AI Basics
A Solution Engineer's Guide to Autonomous Nodes

This guide aims to help bot builders create AI agents in the Botpress Studio.

Bassam Tantawi

Oct 31

For Builders
Why you need AI to do CX in 2025

The best customer experiences have these 5 key ingredients.

Sarah Chudleigh

Oct 25

Insights
The Best Large Language Models in 2025 (Open Source + Hosted)

Large language models are increasing in power and popularity. Here are some of the best available for users today.

Botpress

Oct 19

AI Basics
For Builders
The Trend Towards Low Code Chatbot Platforms

As software development techniques and tools advance, we progressively move towards low code and no code approaches.

Marc Mercier

Oct 18

Insights