Up until last month’s F8 you could be forgiven for believing that role of professional UI designers in chatbot...

RPA refers to software robots that run virtually and automate digital workplace tasks such as data entry. Discover more

All you need to know to understand the basics of Conversational Artificial Intelligence (AI).

“Alexa, what’s in the news today?” “Google, what’s the weather like in Florida right now?” If you have ever asked...

Continuing the series in which we brainstorm new applications of chatbot technology, today we look at games...

This is a light hearted look at the fact that reality is almost certainly a simulation...

To understand the value of using chatbots within healthcare it is necessary to consider the costs...

A voice assistant is software that can understand and respond to commands spoken in natural language. They can also...

RCS is a new messaging standard that will replace SMS on your phone. Essentially it is the next generation of SMS...

In the world of chatbots “human in the loop” means the ability of human agents to monitor and manually take charge of...

One important decision for every business considering a chatbot is what channel they should deploy it on. By channel...