Topics
At first, you might think it's a simple folder, but it's much more than that. Topics are used for disambiguation when your users are typing in something that your chatbot isn't sure it understood.
Conversation Studio
Build Conversational Experiences Faster
with our Low-Code Studio
Add the blocks that you need to create your conversational experience,
configure them the way you want and add custom Javascript when needed.
Select a platform
Mac
Linux
Windows
Workflows
This is the most powerful part of the studio. By simply dragging the different blocks, you can build in a matter of hours a complex conversational solutions to automate tasks and support. From gathering information to executing actions, everything is possible.
Questions & Answers
The Q&A is an important component of a good conversational solution. Inevitably questions will come up in any conversation and answering them is often required to help the user complete his objectives.
Reusable Workflows
Save Workflows and Reuse Them
Workflows can be saved and become a generic component you reuse in other workflows. This can save you time, but also make your life easier when it comes to maintaining your chatbot. Modify it once and it will update it everywhere.
Variables
Validate User's Input and Save It for Later
The variables are used to save information you need to later and they allow to validate a user input to a specific prompt. You don't have to code custom validation or anything, you just create a variable and use it.
Emulator and Debugger
Test Your Chatbot and Iterate Quickly
The studio includes the tools you need to test, iterate and debug your chatbot. You can converse with your chatbot and immediately see what it understands, what is the information extracted to course correct your development. This will help you build faster.
