Why Alexa and Google Assistant Are Not the Future for Business Chatbots
Chatbots are already ubiquitous, at least in the home and on the phone…
A Framework to Think About the Future of Chatbot
They can increase ROI and customer satisfaction when used in customer support...
Adding Agility and Resiliency to Customer Care with Robotic Process Automation (RPA) and Conversational AI
As customer centricity grows in its importance across industries, enterprise companies must transform!
All You Need to Know About Conversational AI Platforms
A conversational AI platform is a tool that automates human-machine interaction and workflows. Discover more....
Chatbots in the Gaming Industry
Artificial Intelligence is no longer a thing of the future – it’s here and it’s now. From the virtual assistants that...
Smart Assistants for the Workplace
Smart assistants for the workplace are simply chatbots for employees. These chatbots allow employees to ask the...
The Voice Assistant Wars
On September 24th, 2019, the Voice Interoperability Initiative was launched. Amazon, Microsoft and over 30 other...
The Future of Big Data is Small Data
Imagine you want to create software to do a task. There are two main ways to do it and one intermediate way...
Will Robots Take my Job?
Will a robot take your job? This is an understandable question given the current hype about robotics and artificial...
Turing Test
The Turing Test is an AI test to see whether, through a chat conversation, a computer can convince a human that it is...
Nine Reasons Why You Should Use Chatbots for Your Business
As a business owner Sarah was eager to use new technologies to give customers new ways of interacting with the...
Everything You Need to Know About AI Chatbots
AI chatbots consist of a set of technologies that allow users to have a conversational experience