Chatbot 101 — What Are They and What Are They Used for?
A Chatbot is a type of artificially intelligent agent that can perform a variety of...
Understanding Chatbot Analytics
The first set of analytics that is important to admins are generic usage statistics. Is the bot used, on what devices...
13 Mistakes to Avoid When Creating Chatbots
If designed well, chatbots make it easier for companies to interact with their customers...
Arabic Chatbot
Creating a high functioning Arabic chatbot just got a lot easier. A recent natural language processing (NLP)...
Why Alexa and Google Assistant Are Not the Future for Business Chatbots
Chatbots are already ubiquitous, at least in the home and on the phone…
A Framework to Think About the Future of Chatbot
They can increase ROI and customer satisfaction when used in customer support...
Adding Agility and Resiliency to Customer Care with Robotic Process Automation (RPA) and Conversational AI
As customer centricity grows in its importance across industries, enterprise companies must transform!
Increase Your Botpress Productivity with Keyboard Shortcuts
In this post, you will find 5 keyboard shortcuts to make your life easier and your work in Botpress more productive.
Location-Based Chatbots
Imagine a chatbot that could perform tasks based on your customer or client’s location? In today’s world, we are...
Chatbot for Tech Support
One common use case for internal chatbots is tech support. This chatbot for help desk assists employees with...
Natural Queries for Chatbots
The goal of a chatbot is to make machines understand humans. Up to now, software has not been good at...
Internal Chatbots
One use case for chatbots that is often overlooked is the internal chatbot for employees within a company...