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Chatbot 101 — What Are They and What Are They Used for?

A Chatbot is a type of artificially intelligent agent that can perform a variety of...

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Understanding Chatbot Analytics

The first set of analytics that is important to admins are generic usage statistics. Is the bot used, on what devices...

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13 Mistakes to Avoid When Creating Chatbots

If designed well, chatbots make it easier for companies to interact with their customers...

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Arabic Chatbot

Creating a high functioning Arabic chatbot just got a lot easier. A recent natural language processing (NLP)...

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Why Alexa and Google Assistant Are Not the Future for Business Chatbots

Chatbots are already ubiquitous, at least in the home and on the phone…

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A Framework to Think About the Future of Chatbot

They can increase ROI and customer satisfaction when used in customer support...

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Adding Agility and Resiliency to Customer Care with Robotic Process Automation (RPA) and Conversational AI

As customer centricity grows in its importance across industries, enterprise companies must transform!

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Increase Your Botpress Productivity with Keyboard Shortcuts

In this post, you will find 5 keyboard shortcuts to make your life easier and your work in Botpress more productive.

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Location-Based Chatbots

Imagine a chatbot that could perform tasks based on your customer or client’s location? In today’s world, we are...

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Chatbot for Tech Support

One common use case for internal chatbots is tech support. This chatbot for help desk assists employees with...

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Natural Queries for Chatbots

The goal of a chatbot is to make machines understand humans. Up to now, software has not been good at...

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Internal Chatbots

One use case for chatbots that is often overlooked is the internal chatbot for employees within a company...