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Chatbot Security

While security is important to every company, it is particularly important to the healthcare, financial and...

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Chatbot Platforms: Developers and Business Users

Chatbot platforms apparently have a choice. Do they...

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Chatbot Personalization and Value

A recent Capgemini survey of conversational interfaces provided some positive data...

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Chatbot for Sales

The main use case for chatbots for sales is currently qualifying leads. This sales model is well understood and is...

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Chatbot for Restaurants

For a long time, there have been predictions of chatbots becoming ubiquitous in restaurants. The two obvious...

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Chatbot for Real Estate

There are many ways that chatbots can be used by real estate agents or the participants in the real estate market...

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Chatbot for HR

Have you ever been stuck with an internal system? You knew what you needed to do, such as file an expense report...

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Everything You Need to Know About Natural Language Understanding (NLU) and Beyond

Success in tNLU creates countless new business opportunities in customer service, knowledge management, etc.

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Chatbot for Education

Young kids are digital natives. They use technology in a different way to those who were not raised before the iPad...

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Chatbot for Bookings

There are many types of bookings, from booking an appointment at the hairdresser to booking a table at a restaurant...

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Chatbot for Airlines

Chatbots have obvious applications for airlines and yet they have not been widely deployed by airlines. Airlines...

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Chatbot Business Models

Whether a given use case for any software is deemed feasible, depends on the economics...