Generative AI
AI Based Transitions

AI Based Transitions


AI Transitions are a feature that allows you to create transitions in plain language so that your chatbot responds to users’ inputs as you want it to.

For example, let's say you have a chatbot that helps customers with their online orders. You could use an AI Transition to create a condition that recognizes when a customer asks about the status of their order.

Here's an example of a transition command in plain language.

“If the customer asks about the status of their order, transition to the node
with current shipping status and estimated delivery date.”

With this command, the AI Transition will write the necessary code for your chatbot to recognize when a customer asks about their order status and transition them to the appropriate information.

This feature provides a lot of flexibility for creating a chatbot that can understand and respond to a wide variety of questions and statements. And you don’t need to be a developer to use it - you can simply write out the commands in plain language and the chatbot will do the rest!