Botpress Cloud: Getting Started
Botpress Features

Overall Product Specifications
Feature | Description |
SDK | The utility functions that can be used as arguments in user custom code. You can find the NPM here, and API documentation here |
Security |
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CI/CD | One-click publish to production |
Multi-Channel Support | Instantly deliver your bots on all the major messaging channels
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Botpress Webchat |
Create custom message widgets Flexibility for users |
Custom Chatbot Branding | |
Community Support |
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Multilingual Support |
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Conversational AI Management | Managed Natural Language Understanding (NLU) Engine - an industrial-grade native NLU engine, from domain specific natural language to structured data
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Built-in content types across all channels | Read more about Supported content types for each channel |
Visual conversation / dialog management | Visual developer interface to create and management dialog states and topic
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FAQ/Q&A | Create, manage, and centrally access the most frequently asked questions the users may have
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Human in the Loop (HITL) | Straightforward integrations with leading third party HITL, including Salesforce, Zendesk, Servicenow, Oracle, Intercom, Genesis, Twilio Flex, Nuance and LiveAgent. |
Analytics & continuous chatbot training | Dashboards and tools to capture and improve user engagement and chatbot accuracy
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Testing, debugging, and logging | End-to-end conversation emulation & testing NLU tracing & testing Bookmark states to test & set flow breakpoints Debug streaming logs |
Chatbot privacy | Sensitive data / conversation obfuscation Variable time-based deletion Selective data persistence |
JavaScript IDE | Easily integrate with your internal systems and any third parties Actions & Hooks - create and edit actions within Botpress (e.g. call an API). Features typing and intelligent code completion VS Code embedded in Botpress Studio |
Terms and Conditions | Terms and Conditions |
Enterprise-Specific Features
Feature | Description |
Enhanced Enterprise Security for Chatbot users | Identity transmission - securely transmit the user identity to the webchat from the host web page |
Role-based access control (RBAC) | RBAC - Users can be assigned roles, and permissions can be managed with regards to these roles in terms of giving users read and/or write access to specific features |
Single-Sign On (SSO) | Seamlessly link Botpress to your identity provider, OAuth2 for Google, Github, Azure Talk to sales for more information |
Scalability | Botpress has you covered: your chatbot solution adapts instantaneously as your user base grows |
Monitoring | Directly monitor messages left on your community plan Set up alerts for messages and keep an eye on your monthly message traffic |
Enterprise Support | Advanced Botpress technical support Standard: EST business hours Premium: 24/7 SLA |
Integrations | For a full list of integrations check out our integration hub |
Collaboration | Real-time collaboration, with workspaces to organize both chatbots and developer work Realtime collaborative interface (with lock management) Workspaces - logical unit that groups up your conversational assistants based on the purpose of the chatbots or for something more granular such as for a specific task, etc. |