Botpress Features
Overall Product Specifications
Feature | Description |
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SDK | The utility functions that can be used as arguments in user custom code. You can find the NPM here, and API documentation here |
Security |
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CI/CD | One-click publish to production |
Multi-Channel Support | Instantly deliver your bots on all the major messaging channels
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Botpress Webchat |
Flexibility for users |
Custom Chatbot Branding | Rebrand the Botpress webchat interface |
Community Support |
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Multilingual Support |
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Conversational AI Management |
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Built-in Content Types | Supported content types for each channel |
Visual conversation / dialog management | Visual developer interface to create and management dialog states and topic
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FAQ/Q&A | Create, manage, and centrally access the most frequently asked questions the users may have
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Human in the Loop (HITL) | Straightforward integrations with leading third party HITL, including Salesforce, Zendesk, Servicenow, Oracle, Intercom, Genesis, Twilio Flex, Nuance and LiveAgent. |
Analytics & continuous chatbot training | Dashboards and tools to capture and improve user engagement and chatbot accuracy
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Testing, debugging, and logging | End-to-end conversation emulation & testing NLU testing Debugging tools Logging |
Chatbot privacy |
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Javascript IDE |
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Terms and Conditions | Terms and Conditions |
Enterprise-Specific Features
**Feature** | **Description** |
Enhanced Enterprise Security for Chatbot users | Identity transmission - securely transmit the user identity to the webchat from the host web page |
Role-based access control (RBAC) | RBAC - Users can be assigned roles, and permissions can be managed with regards to these roles in terms of giving users read and/or write access to specific features |
Single-Sign On (SSO) |
Seamlessly link Botpress to your identity provider, OAuth2 for Google, Github, Azure
Talk to sales for more information |
Scalability | Botpress has you covered: your chatbot solution adapts instantaneously as your user base grows |
Monitoring |
Directly monitor messages left on your community plan
Set up alerts for messages and keep an eye on your monthly message traffic |
Enterprise Support |
Advanced Botpress technical support
Standard: EST business hours Premium: 24/7 SLA |
Integrations | For a full list of integrations check out our [integration hub](https://botpress.com/hub) |
Collaboration |
Real-time collaboration, with workspaces to organize both chatbots and developer work
Realtime collaborative interface (with lock management) Workspaces - logical unit that groups up your conversational assistants based on the purpose of the chatbots or for something more granular such as for a specific task, etc. |
Updated 3 months ago