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13 Best Open Source Chatbot Platforms to Use in 2024

Read about the pros & cons to help you find the best open-source software for your needs.

Botpress Community

Jul 14, 2022

8 minute read

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Chatbots for Government

Governments need chatbots for all the reasons that businesses do. They need chatbots...

Botpress Community

May 27, 2022

6 minute read

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How to Quickly and Easily Build a WhatsApp Chatbot For Free

With Botpress v12 and Smooch (now known as Sunshine Conversations), it's simple to build a chatbot that you can talk with over WhatsApp. Watch our video!

Botpress Community

May 27, 2022

8 minute read

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Chatbot for Bookings

There are many types of bookings, from booking an appointment at the hairdresser to booking a table at a restaurant...

Botpress Community

May 27, 2022

5 minute read

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The People of Botpress: François-Xavier Darveau, Head of Engineering

The People of Botpress is a series where we highlight our people and the great work they do by talking about life at Botpress. In this edition of The People of Botpress, we interview our Head of Engineering, François-Xavier Darveau!

Kosta Kounadis

May 27, 2022

9 minute read

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Chatbot for Restaurants

For a long time, there have been predictions of chatbots becoming ubiquitous in restaurants. The two obvious...

Botpress Community

May 27, 2022

5 minute read

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A Framework to Think About the Future of Chatbots

They can increase ROI and customer satisfaction when used in customer support...

Botpress Community

May 27, 2022

10 minute read

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Chatbot for Airlines

Chatbots have obvious applications for airlines and yet they have not been widely deployed by airlines. Airlines...

Botpress Community

May 27, 2022

5 minute read

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Business Process Automation and Chatbots

What exactly is BPA, and how can businesses go about implementing it? And what are the potential benefits of leaning into BPA? At Botpress, we’re excited about the potential of BPA and conversational AI.

Botpress Community

May 27, 2022

4 minute read

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Successful Chatbot Projects Avoid These Mistakes

Successful Chatbot Projects Avoid These Mistakes

Botpress Community

May 27, 2022

14 minute read

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Getting Started with Botpress

Building an AI chatbot with Botpress is easier than you think.

Botpress Community

May 27, 2022

3 minute read

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AI Chatbots in Insurance | Top Use Cases & Benefits

Discover how insurance companies leverage chatbots to improve customer service, collect data, cut down costs, and acquire new customers.

Botpress Community

May 27, 2022

6 minute read

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Introducing OpenBook from Botpress

Botpress announces the first commercial knowledge-based NLU engine: OpenBook. OpenBook brings game-changing benefits to the world of chatbot development.

Sylvain Perron

May 26, 2022

2 minute read

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Introducing the Botpress Learning Center

A new place to master Botpress, chatbots, and conversational AI.

Rohan Kokkula

May 26, 2022

3 minute read

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Announcing Botpress Cloud

Now in public beta, Botpress Cloud is the fastest, easiest way to deploy a chatbot.

Sylvain Perron

May 25, 2022

1 minute read

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The People of Botpress: Jean-Bernard Perron, Chief Financial Officer

The People of Botpress is a series where we highlight our people and the great work they do by talking about life at Botpress. In this edition of The People of Botpress, we interview our Chief Financial Officer, Jean-Bernard Perron

Kosta Kounadis

May 24, 2022

9 minute read

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What's Happening at Botpress: May 2022

Botpress launched its new Learning Center this month! Plus, two new OpenBook webinars.

Botpress Community

May 23, 2022

3 minute read

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So You Want to Talk to a Robot?

We are finally in the age of being able to talk to AI. AI bots are everywhere but are any robots any good? In this...

Marc Mercier

May 22, 2022

9 minute read

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What is a Voice Assistant?

A voice assistant is software that can understand and respond to commands spoken in natural language. They can also...

Marc Mercier

May 20, 2022

9 minute read

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Internal Chatbots

One use case for chatbots that is often overlooked is the internal chatbot for employees within a company...

Marc Mercier

May 20, 2022

5 minute read

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Why Use a Chatbot Framework

Steve works at a design agency focused on chatbot development. He’s proficient in node.js and excited to be working...

Marc Mercier

May 20, 2022

8 minute read

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How to build a Facebook Chatbot to answer your customers

Most Customers can be found on Facebook Messenger. Using Messenger as a channel for your chatbot is a must to reach your audience. Here is a quick guide of how you build this!

Botpress Community

May 20, 2022

5 minute read

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4 Essential Chatbot Security Requirements You Need to Know

While security is important to every company, it is particularly important to the healthcare, financial and...

Botpress Community

May 20, 2022

4 minute read

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The People of Botpress: Francois Levasseur, Software Developer

For Francois Levasseur, the Botpress team is “like a hockey team”. In our latest People of Botpress interview, Francois explains what he means by this and details his journey as a developer by highlighting some of his favorite projects that he’s worked on at Botpress.

Kosta Kounadis

May 9, 2022

10 minute read

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Botpress vs Dialogflow ES vs Dialogflow CX in 2022 [Part one]

A detailed comparison of Dialogflow ES, Dialogflow CX and Botpress, with screenshots. Part one!

Patrick Hamelin

May 6, 2022

13 minute read

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How to Increase CSAT and Drive Customer Engagement with Digital Assistants

Not only does impeccable customer service put your business ahead with a great reputation, but it also has tremendous financial benefits. Customer retention and loyalty remain a massive factor in the financial success of your business.

Botpress Community

May 6, 2022

5 minute read

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How to Add Languages to the Botpress NLU

Learn how to add new languages to the Botpress NLU!

Daehli Nadeau

May 4, 2022

4 minute read

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What’s Happening at Botpress: April 2022

Botpress made two big releases this month — read on to learn more!

Kosta Kounadis

Apr 29, 2022

2 minute read

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The People of Botpress: Sylvain Perron, CEO and Co-Founder

The future of conversation AI is one that fascinates Sylvain. Here are his thoughts on the industry, Botpress’ outlook and what engineers and developers can do to be a part of this journey.

Kosta Kounadis

Apr 29, 2022

9 minute read

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Botpress vs Dialogflow ES vs Dialogflow CX in 2022 [Part two]

A detailed comparison of Dialogflow ES, Dialogflow CX, and Botpress — with screenshots. Part two!

Patrick Hamelin

Apr 21, 2022

13 minute read

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Nine Reasons Why You Should Use Chatbots for Your Business

As a business owner Sarah was eager to use new technologies to give customers new ways of interacting with the...

Marc Mercier

Apr 8, 2022

5 minute read

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Chatbots for manufacturing industry | Benefits & Use Cases

In the manufacturing industry, chatbots have a dual role. In this article we discuss their use cases in this sector as well as key benefits.

Botpress Community

Apr 8, 2022

5 minute read

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What’s Happening at Botpress: March 2022

Hackathons, Employee Highlights, Tutorials, and more! — Here is what's happening at Botpress in March 2022. ⬇️

Kosta Kounadis

Mar 30, 2022

2 minute read

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The People of Botpress: Michael Masson, Site Reliability Developer

Challenging projects is what pushes Michael to do his best work. Find out what a regular day in the life of a software engineer looks like for him and why he chose to work at Botpress.

Kosta Kounadis

Mar 30, 2022

6 minute read

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Using Botpress v12 Actions with the Giphy API

Learn how to create a chatbot that uses an action to call the Giphy API and provides a gif to the user.

Botpress Community

Mar 28, 2022

7 minute read

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How to setup HTTPS with Botpress

Use your own domain with HTTPS with botpress

Botpress Community

Mar 28, 2022

3 minute read

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Chatbot for Tech Support

One common use case for internal chatbots is tech support. This chatbot for help desk assists employees with...

Botpress Community

Mar 18, 2022

5 minute read

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The Trend Towards Low Code Chatbot Platforms

As software development techniques and tools advance, we progressively move...

Marc Mercier

Mar 11, 2022

8 minute read

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What does an internal Botpress hackathon look like?

A look inside the 2nd annual Botpress Hackathon

Daehli Nadeau

Mar 10, 2022

2 minute read

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The Roles and Customer Outcomes of Conversational AI

Why more and more companies adopt conversational AI? The answer is simple, the benefits, both qualitative and quantitative are incredible. From customer satisfaction to P&L bottom line, conversational AI has an impact across the board. Find out how!

Botpress Community

Mar 4, 2022

4 minute read

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What’s Happening at Botpress: January 2022 Recap

2021 was a year of milestones for Botpress, including growing the team, completing our Series A, and enabling users like you in building the best chatbots possible. Thank you!Here is what happened at Botpress in January 2022 ⬇️

Kosta Kounadis

Mar 3, 2022

2 minute read

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What’s Happening at Botpress: February 2022

From the European Chatbot & Conversational AI Summit, to the release of new case studies and how-to videos — Here is what happened at Botpress in February 2022. ⬇️

Kosta Kounadis

Mar 3, 2022

2 minute read

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Top chatbots in financial services for 2021

Chatbots are crucial for financial companies who wish to carry out their digital transformation and gain a competitive advantage.

Botpress Community

Feb 18, 2022

7 minute read

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Eight Reasons Your Customers Want Chatbots

Developments both in natural language processing (NLP) and in bot features and functionality on messaging platforms...

Marc Mercier

Feb 18, 2022

4 minute read

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Top Health Chatbots for 2021

Smart algorithm-powered interfaces are multiplying and becoming more widespread across various sectors such as healthcare. Read our top chatbots for 2021

Botpress Community

Feb 18, 2022

7 minute read

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What’s Happening at Botpress: December 2021 Recap

The Botpress team hopes you had a great end to 2021, a happy holidays and a happy new year! Thank you for choosing Botpress and we look forward to this new year! Here is what happened at Botpress in December 2021 ⬇️

Kosta Kounadis

Feb 17, 2022

4 minute read

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Deploying botpress on AWS

In this tutorial, we'll set up an instance of Botpress on a domain using proper encryption standards. You'll be able to access the Botpress Admin Panel from anywhere, and allow chatbot users to talk with your Chatbots. I've purchased the domain learnbotpress.com on Google Domains (you can use any Domain Name Provider), and we'll be hosting Botpress on AWS.

Botpress Community

Feb 17, 2022

9 minute read

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13 Mistakes to Avoid When Creating Chatbots

If designed well, chatbots make it easier for companies to interact with their customers...

Botpress Community

Jan 31, 2022

10 minute read

Read now

ChatGPT Chatbots For Business 

Find out how generative AI will improve business chatbots to be more like ChatGPT

Patrick Hamelin

Jan 27, 2022

7 minute read

Read now

Integrating Different Messaging Channels with Botpress v12

Once you're done with bot development, the next step is to share it with others. In this article, we show you how to integrate different messaging channels like Telegram, Messenger, Twilio, Smooch, Vonage, Slack, and Microsoft Teams with Botpress v12.

Rohan Kokkula

Jan 27, 2022

2 minute read

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Chatbot Business Models

Whether a given use case for any software is deemed feasible, depends on the economics...

Botpress Community

Jan 24, 2022

4 minute read

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How to Overcome the Top Seven Risks of Your First Chatbot Project

Conversational AI is a new technology and not everyone has the expertise to deploy a chatbot at scale. Learn more about the pitfalls of a chatbot project.

Botpress Community

Jan 21, 2022

5 minute read

Read now

What Are Good or Bad Use Cases for Chatbots?

There are good use cases for chatbots and bad use cases but how can you tell...

Marc Mercier

Jan 16, 2022

9 minute read

Read now

How to Make a Chatbot: Business Owner's Guide (2022)

Wondering how to make a chatbot? Learn from Botpress about chatbot development tools and how they relate to the type of bot you want to create.

Botpress Community

Jan 12, 2022

9 minute read

Read now

The Difference Between Bot and Conversational AI

Bots and Conversational AI are often mixed up. It's understandable since the end result is in appearance the same. Here's how you can differentiate the two.

Botpress Community

Dec 23, 2021

3 minute read

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Natural Language Processing & Natural Language Understanding: In-Depth Guide in 2021

This is a comprehensive article about natural language understanding. How it works, and the different applications it can have for businesses.

Marc Mercier

Dec 23, 2021

6 minute read

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Turing Test

The Turing Test is an AI test to see whether, through a chat conversation, a computer can convince a human that it is human.

Marc Mercier

Dec 23, 2021

10 minute read

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NLP & the Botpress NLU strategy

Build impressive chatbots, without having to be an NLP expert. Botpress' NLU strategy supports you in creating a conversational interface.

Sylvain Perron

Dec 23, 2021

4 minute read

Read now

What’s Happening at Botpress: October 2021 Recap

Find out all about our October 2021 events, product updates, tips, tools, tricks and tutorials — All in one place.

Botpress Community

Dec 21, 2021

3 minute read

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Difference between a bot, a chatbot, a NLP chatbot and all the rest?

In this article, we dive into details about what an NLP chatbot is, how it works as well as why businesses should leverage AI to gain a competitive advantage.

Botpress Community

Dec 21, 2021

7 minute read

Read now

Five Ways Successful Business Leaders Drive Employee Adoption of New Chatbot Solutions.

A very simple yet effective 5 steps guide to help business leaders drive employee adoption for chatbots. Learn how you can do this!

Botpress Community

Dec 21, 2021

4 minute read

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Chatbot for Real Estate

There are many ways that chatbots can be used by real estate agents or the participants in the real estate market...

Botpress Community

Dec 21, 2021

5 minute read

Read now

Is Your Chatbot UX Ready to Go Mainstream?

Fortunately, the unrealistic expectations regarding how conversational AI would allow chatbots to be almost fully...

Marc Mercier

Dec 21, 2021

5 minute read

Read now

Chatbot for Education

Young kids are digital natives. They use technology in a different way to those who were not raised before the iPad...

Botpress Community

Dec 21, 2021

4 minute read

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Why Chatbots Are the Future?

As we’ve discussed in other posts, defining what a chatbot is is not a straightforward process if you recognize that...

Marc Mercier

Dec 17, 2021

5 minute read

Read now

Speaking the Future Into Existence: Why Voice Is the Next Big Thing in Tech

While many in the industry might argue that the “next big thing” in tech...

Marc Mercier

Dec 17, 2021

7 minute read

Read now

Why Alexa and Google Assistant Are Not the Future for Business Chatbots

Chatbots are already ubiquitous, at least in the home and on the phone…

Botpress Community

Dec 17, 2021

8 minute read

Read now

The Ultimate Chatbot Guide

Want to learn more about chatbots? Continue reading to learn everything there is to know about chatbots.

Botpress Community

Dec 10, 2021

10 minute read

Read now

What’s Happening at Botpress: November 2021 Recap

Find out all about our November 2021 events, product updates, tips, tools, tricks and tutorials — All in one place.

Botpress Community

Dec 7, 2021

4 minute read

Read now

What’s Happening at Botpress: August and September 2021 Recap

Find out all about our August and September 2021 events, product updates, tips, tools, tricks and tutorials — All in one place.

Botpress Community

Dec 7, 2021

3 minute read

Read now

UI Designers Needed for Chatbots?

Up until last month’s F8 you could be forgiven for believing that role of professional UI designers in chatbot...

Marc Mercier

Nov 30, 2021

4 minute read

Read now

What Chatbot Authors Need to Know About the Natural Language Processing Algorithm

One common step when building a bot is defining “intents”

Marc Mercier

Nov 29, 2021

4 minute read

Read now

Guest Post: How to Integrate Twilio with Botpress on a Window environment

We welcome this guest blog from our community member, Danilo Limo! He recently posted in the Botpress Community Forum with a step-by-step tutorial on how to integrate Botpress with Twilio, using Whatsapp.

Botpress Community

Nov 20, 2021

4 minute read

Read now

The People of Botpress: Nadine Ungerer, Head of Customer Success

The People of Botpress is a series where we highlight our people and the great work they do by talking about life at Botpress. In this first edition of The People of Botpress, we highlight our Head of Customer Success, Nadine Ungerer!

Kosta Kounadis

Nov 16, 2021

4 minute read

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Three Key Advantages of Using a Framework

The chatbot development ecosystem is still relatively immature, which means it’s not as easy as it will eventually be...

Marc Mercir

Nov 15, 2021

4 minute read

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Chatbots for Healthcare

To understand the value of using chatbots within healthcare it is necessary to consider the costs...

Marc Mercier

Nov 15, 2021

5 minute read

Read now

Chatbot for Sales

The main use case for chatbots for sales is currently qualifying leads. This sales model is well understood and is...

Botpress Community

Nov 15, 2021

5 minute read

Read now

Exploring the Future of Customer Engagement With Chatbots

Exploring the Future of Customer Engagement With Chatbots

Marc Mercier

Nov 11, 2021

7 minute read

Read now

Chatbot for HR

Have you ever been stuck with an internal system? You knew what you needed to do, such as file an expense report...

Botpress Community

Nov 4, 2021

5 minute read

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Chatbot for Banking

There are two main categories of chatbots for banking, internal chatbots (used by employees)

Botpress Community

Nov 4, 2021

4 minute read

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Chatbots for Hotels

Even Jeff Bezos recognizes that the use case of chatbots for hotels is obvious as Amazon has launched Alexa for...

Marc Mercier

Oct 26, 2021

5 minute read

Read now

Mars Rover Photography Chatbot - The Blog

Make sure to dig in to our latest chatbot tutorial where we give you a step-by-step guide on how to build your own Mars Rover Photography Chatbot!

Patrick Hamelin

Oct 21, 2021

4 minute read

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Building a Mars Rover Photography Chatbot - The Video Walkthrough

Building a bot together from scratch and have it integrate most of the basic functionality of Botpress. The series will cover installation, knowledge-based questions and answers, simple conversation flows, custom code, user input validation, and displaying media.

Patrick Hamelin

Oct 21, 2021

2 minute read

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Webchat

One important decision for every business considering a chatbot is what channel they should deploy it on. By channel...

Marc Mercier

Sep 24, 2021

2 minute read

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Chatbot Platform Comparison

The matrix below compares Botpress to other leading chatbot platforms. Examining the matrix allows you to...

Marc Mercier

Sep 24, 2021

4 minute read

Read now

How to Deploy a Chatbot for Fun & Profit

Learn how to start a Botpress instance with Docker Playground and get started on your first chatbot.

Botpress Community

Sep 14, 2021

3 minute read

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Chatbot Platforms: Developers and Business Users

Chatbot platforms apparently have a choice. Do they...

Botpress Community

Aug 27, 2021

7 minute read

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The Rise of Audio and a Role for Chatbots

People have discovered that they can multitask, specifically, they can listen to something...

Botpress Community

Jul 29, 2021

4 minute read

Read now

Announcing our $15M Series A: Open developer stack for building Conversational AI applications

Today, I am thrilled to announce our $15M Series A financing round (Techcrunch) led by Decibel with participation from Inovia Capital and our existing investors.

Sylvain Perron

Jul 29, 2021

5 minute read

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Chatbot Personalization and Value

A recent Capgemini survey of conversational interfaces provided some positive data...

Botpress Community

Jul 29, 2021

4 minute read

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Chatbots for Drones

To stimulate imagination about the possible use case for chatbots, we wanted to brainstorm on some futuristic...

Botpress Community

Jul 29, 2021

4 minute read

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How Does a Chatbot Work?

Here is a comprehensive view of the key components of a chatbot and how information flows. Learn how a chatbot works

Marc Mercier

Oct 29, 2020

6 minute read

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What I Wish I Had Known from Start About Developing Chatbots

Erik runs a chatbot development agency. They provide chatbot solutions to large companies, particularly in the...

Marc Mercier

Oct 21, 2020

8 minute read

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Human in the Loop For Enterprise Chatbots

In the world of chatbots “human in the loop” means the ability of human agents to monitor and manually take charge of...

Marc Mercier

Oct 21, 2020

7 minute read

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Why Every Agency Should Be Building Customer Service Chatbots for Their Customers

Why Every Agency Should Be Building Customer Service Chatbots for Their Customers

Marc Mercier

Oct 21, 2020

7 minute read

Read now

The Use of AI in Chatbots

There is a lot of hype about chatbots and AI. Of course, people implementing a chatbot want to demonstrate...

Marc Mercier

Oct 21, 2020

4 minute read

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Will Robots Take my Job?

Will a robot take your job? This is an understandable question given the current hype about robotics and artificial...

Marc Mercier

Oct 21, 2020

13 minute read

Read now

AI Now Is Like Computers in the 80s

This link is an interview with Steve Jobs in 1981 along with a news report on computers...

Marc Mercier

Oct 21, 2020

4 minute read

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Reality Is a Simulation and You Are a Chatbot

This is a light hearted look at the fact that reality is almost certainly a simulation...

Marc Mercier

Oct 21, 2020

11 minute read

Read now

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