Most recent articles

How to Write Chatbot Scripts

Use chatbot scripts to create a seamless conversational flow for your chatbot users.

Sarah Chudleigh

Oct 17

Best 6 HR Chatbots and How to Use Them in 2024

Chatbots for HR do more than answer questions - they take action. Here's how to use 6 of the best HR chatbots.

Botpress

Oct 11

How to Build your own AI Chatbot in 2024: The Ultimate Guide

In 2024, it’s easy to build your own AI chatbot. Learn how to build and deploy your own AI agent in this comprehensive step-by-step guide.

David Rubies

Oct 9

What is Natural Language Understanding (NLU)?

An easy guide to Natural Language Understanding (NLU).

Botpress

Oct 7

What is retrieval-augmented generation (RAG) in AI?

Using RAG in AI allows you to harness the power of LLMs while staying grounded in your own files, documents or webpages.

Sarah Chudleigh

Oct 4

How Does ChatGPT Work?

Learn more about ChatGPT technology, including how it works and how it can benefit both individuals and organizations.

Botpress

Oct 4

What is an AI assistant?

From writing emails to debugging code to recommending restaurants, AI assistants are an easy introduction to automating day-to-day workflows.

Sarah Chudleigh

Oct 4

What is AI Prompt Chaining?

Use AI prompt chaining to complete complex, multi-step workflows with generative AI.

Sarah Chudleigh

Oct 1

How Accurate is ChatGPT?

ChatGPT can answer anything you throw at it. But how trustworthy is its output?

Botpress

Sep 27

What is chain-of-thought prompting?

Even if an LLM-powered chatbot doesn't employ chain-of-thought reasoning, you can use chain-of-thought prompting to improve response quality.

Sarah Chudleigh

Sep 27

How Botpress interfaces with LLMs

Here's how and why Botpress uses bespoke abstractions to interface with LLMs.

Sylvain Perron

Sep 26

Everything you need to know about ChatGPT

What is ChatGPT, really? Dive into the inner workings of the world's most famous chatbot and what you can use it for.

Sarah Chudleigh

Sep 23

Everything you should know about the new OpenAI model (and it's not GPT-5)

OpenAI launched their first of their long-awaited LLM series, previously known as Strawberry.

Sarah Chudleigh

Sep 17

How to Calculate ROI for 3 types of Chatbots

Calculating chatbot ROI can be tricky. Here's how to measure ROI for customer service, internal, and lead gen chatbots.

Botpress

Sep 17

The death of chatbots and the rise of AI agents

From NLP to LLMs, AI chatbots have rapidly evolved in the past few years. The Botpress CRO explains how chatbots become AI agents.

Mathieu Weber

Sep 16

How to choose a custom LLM for your AI project

There are plenty of ways to customize LLM. Here's how to pick the best one for your AI project.

Patrick Hamelin

Sep 13

Everything you should know about OpenAI o1 (formerly known as Strawberry)

You might know it as Q* or Strawberry: the latest OpenAI LLM is here. This is everything you need to know.

Sarah Chudleigh

Sep 13

15 ways to use AI for sales in 2024 [+ tools and tips]

Every forward-thinking sales team is investing in AI automation. Here are 15 ways to bring AI to sales processes, from outbound to business case.

David Rubies

Sep 5

What is natural language processing (NLP) in AI?

NLP is used all around us - but how does it work? Learn everything you need to know about natural language processing.

Sarah Chudleigh

Sep 4

What is RPA in Automation?

RPA refers to software robots that run virtually and automate digital workplace tasks such as data entry.

Botpress

Aug 28

The Top 6 E-Commerce AI Chatbots (and Best Practices for Implementation)

AI chatbots are rapidly changing e-commerce experiences. Here's how to pick and implement an AI chatbot for e-commerce.

Botpress

Aug 27

Key Chatbot Statistics for 2024: Perceptions, Market Growth, Trends

A roundup of the key AI chatbot statistics to know in 2024, including perceptions, market growth, and trends.

Botpress

Aug 21

What is an AI Chatbot?

Everything you need to know about AI chatbots, including key terms, use cases, benefits, and how to build your own.

Botpress

Aug 21

The Ultimate Guide to NLP Chatbots in 2024

Learn everything you need to know about NLP chatbots, including how they differ from rule-based chatbots, use cases, and how to build a custom NLP chatbot.

Botpress

Aug 20

Does ChatGPT save your data? (+ other data privacy concerns)

Learn more about how using ChatGPT impacts your data privacy, as well as information about OpenAI's Privacy Portal.

Sarah Chudleigh

Aug 7

11 Common Mistakes Companies Make When Deploying a Chatbot

We've deployed chatbots with enterprises for years. Here are the most common mistakes we see.

Botpress

Jul 31

Enterprise Chatbots: Everything you need to know in 2024

Enterprise chatbots are on the rise. Learn more about their use cases and how to deploy your own.

Sarah Chudleigh

Jul 30

What is a GPT chatbot and how do I build one?

Using OpenAI's GPT model, anyone can build a customized GPT chatbot. We'll show you how.

Sarah Chudleigh

Jul 25

Strategies for each step of your AI sales funnel

The sales funnels of the future are AI. Here are strategies for each step of your company's funnel.

Botpress

Jul 23

Top Facebook Messenger Chatbots

Looking for the best Facebook Messenger chatbots? We've got you covered.

Botpress

Jul 16

Are there any legal or copyright concerns when using ChatGPT-generated content?

What does copyright law say about using AI-generated content?

Sarah Chudleigh

Jul 12

Real-World Examples of AI Agents

You already interact with AI agents everyday. Here are a few of the most common examples of AI agents by type.

Sarah Chudleigh

Jul 11

How to use AI Chatbots for Real Estate

Using an AI chatbot for real estate is a low-cost way to scale your operation. Here's how to do it.

Botpress

Jul 10

The 6 Best YouTube Channels for Building Chatbots

Digital learning platforms like YouTube make building chatbots easy. Here are a few of the best.

Sarah Chudleigh

Jul 9

The future of AI lead generation? AI agents.

AI lead generation is full of software options. An AI agent combines the best of all of them.

Sarah Chudleigh

Jul 8

Quick Guide to the Best AI Chatbots in 2024

The meteoric rise in LLMs means there's more options than ever. Our guide to the best AI chatbots in 2024 can help you decide.

Sarah Chudleigh

Jun 27

Our New CRO in 11 Questions

Botpress recently welcomed Mathieu Weber as the new Chief Revenue Officer. We sat down to ask him about his plans, the autonomous agent market, and why Quebec has some of the world's best engineers.

Sarah Chudleigh

Jun 25

How to Build a GPT WhatsApp Chatbot: Free, Quick, Easy

Looking to build a GPT WhatsApp chatbot? It's fast, easy, and free.

Bassam Tantawi

Jun 20

Chatbots for Hotels

Looking for low-cost, multilingual, 24/7 support? The new age of hospitality is chatbots for hotels.

Marc Mercier

Jun 13

Top 5 WhatsApp Chatbots (2024)

WhatsApp chatbots can streamline your digital interactions and customer support by directly connecting with your users.

Botpress

Jun 10

How to Set Up Custom Translation on a Chatbot

Botpress offers automatic translation services — but our customizable platform allows you to code custom translations specific to your chatbot needs.

Bassam Tantawi

Jun 6

How to Quickly and Easily Build a WhatsApp Chatbot For Free

Building a WhatsApp chatbot is easier than you think. Get started with our simple guide.

Bassam Tantawi

Jun 5

What is an AI Agent?

What is an AI agent? And what are they used for?

Sarah Chudleigh

May 31

How to Make Your Chatbot GDPR Compliant

If you handle personal data from the EU, ensure your chatbot is compliant with the GDPR.

Botpress

May 29

What is a customer service chatbot?

A customer service chatbot is an easy way to improve your ROI with AI automation.

Marc Mercier

May 27

What Does GPT-4o Mean for Chatbots?

GPT-4o is twice the speed and half the price. How will it change LLM chatbots?

Sarah Chudleigh

May 22

When to Use the AI Task vs the AI Generate Text card in Botpress

Learn about the main differences between the AI Task and AI Generate Text card.

Bassam Tantawi

May 6

How to add advanced workflows to your OpenAI Assistant on Botpress

Learn how to customize your OpenAI Assistant on Botpress so it performs specific predetermined tasks.

Bassam Tantawi

Apr 17

How to Optimize AI Spend Cost in Botpress

This blog post is dedicated to sharing strategies and tips on how to optimize your AI Spend cost in Botpress.

Bassam Tantawi

Mar 28

What are the Different Types of AI Agents?

Curious about AI agents? Learn about the different types and how they function in this comprehensive guide.

Botpress

Mar 13

Top 10 Telegram Chatbot Builders (2024)

Discover the top 10 Telegram chatbot builders on the market in 2024.

Botpress

Mar 5