Over the years, our team has supported thousands of AI agent projects across industries and use cases. We’ve seen what drives real business impact — and we’ve also seen where projects stall.
The difference comes down to execution, architecture, and ongoing optimization. Not every team has the internal bandwidth or specialized expertise required to design, deploy, and continuously improve a high-performing AI agent.
That’s why we created the Botpress Managed Plan: a fully managed, end-to-end service that delivers a production-ready AI agent and keeps it performing long after launch.
What is the Botpress Managed Plan?
The Botpress Managed Plan is an end-to-end service for custom AI agents.
Instead of giving you platform access and leaving the rest up to your team, Botpress Managed provides expert implementation, deployment, and ongoing optimization as a unified offering.
It’s designed for companies that want a production-ready AI agent without taking on a large internal build effort.
Our team handles the strategy, architecture, development, and maintenance required to deliver an agent that works inside your real systems and improves over time.
What does the Managed Plan include?
Botpress Managed combines upfront implementation with long-term operational support.
During the initial build, you receive:
- A requirements and strategy workshop to define the right use case and success criteria
- Conversation design and architecture tailored to your workflows
- Custom programmatic and AI-driven workflows beyond templates
- Integration with your systems, including CRMs, support platforms, and external APIs
- Production deployment on secure infrastructure
- Team training and technical documentation so your organization is set up for success
After launch, the plan continues with ongoing maintenance and expert oversight, including:
- Regular performance email reports
- Monthly strategic recommendation calls (30 minutes)
- Proactive optimization based on real usage
- Dedicated Success Manager oversight
- Priority support with direct access to the right team
Botpress Managed is not a one-time delivery. It’s a maintained service designed to keep your agent effective long after deployment.
The Managed Plan Timeline
Botpress Managed follows a structured delivery process that takes your agent from initial concept to long-term performance.
Phase 1 (Weeks 1–4): Build
The first phase focuses on defining the right approach for your unique business goal and building a production-ready foundation.
This step includes:
- A requirements and strategy workshop with relevant team members
- Strategizing and building conversation architecture
- End-to-end custom development, including integrations
- Team enablement and documentation.
By the end of this phase, your bespoke agent is built and ready for deployment.
Phase 2 (Weeks 5–8): Release
Once deployed, the agent enters an iterative release cycle. Our team incorporates user feedback, optimizes performance, and ships improvements quickly to validate the system in real-world conditions.
Phase 3 (Months 3–6+): Maintain
After the initial release, Botpress Managed transitions into continuous support and optimization.
Your agent is monitored, maintained, and improved over time with ongoing reporting, strategic guidance, and proactive recommendations. Your ROI is always our top priority.
Plenty of agent projects see the launch as the finish line. In reality, it’s just the beginning. Collecting user feedback, reiterating, and expanding over time is central to improving the ROI of an AI agent. This is what turns an AI agent from a project into a long-term business capability.
Is the Managed Plan right for me?
The Managed Plan is right for you if:
- Your team doesn’t have the internal capacity or technical expertise to build, deploy, and maintain an AI agent
- You want to deploy a customer support, lead generation, or product recommendation agent.
- You want ongoing optimization and performance improvements, not a one-time launch
- You don’t have an AI agent or you want to improve the results of your current AI agent
The Managed Plan isn’t a fit if:
- You want to deploy a backend or internal AI agent (i.e. for internal HR processes, data analysis and recommendations, etc.)
- You have a dedicated builder with agent building experience and the bandwidth to take on a long-term software project
Supported AI Agent Use Cases
The Managed Plan is suitable for high-impact business AI agent deployments, including:
Customer support AI agents
Customer support AI agents are our speciality, including automating tier-1 support, resolving common questions, and integrating directly into your existing support stack.
Example: Extendly reduced call center volume by 30% by embracing AI — a 500% increase over their legacy chatbot.
Lead generation AI agents
Lead generation bots come in all shapes and sizes, but most of them qualify inbound prospects, capture intent, route leads, and connect to your team’s CRM.
Example: Waiver Group increased leads by 25% in 3 weeks by deploying Waiverlyn, their scheduling and lead generation agent.
Product recommendation AI agents
The pinnacle of conversational AI in e-commerce, agents are ideal for guiding users through complex or extensive product catalogues. These bots typically guide users through product discovery, personalize suggestions, and support e-commerce or product-led growth flows.
Example: Froméo the product recommendation bot helps users choose from 1000s of local cheese options, resolving 99% of user queries.
FAQ
How long does it take to launch a bot on the Managed Plan?
Most Managed implementations reach production deployment within the first 4–8 weeks, followed by iterative releases and optimization.
What does ongoing support include?
Botpress Managed includes ongoing maintenance, optimization, reporting, and priority support after launch.
How much does the Managed Plan cost?
Managed Plan pricing starts at $995/month (billed annually), or$1,495/month (billed monthly). Pricing includes platform access, engineering support, a dedicated Success Manager, and ongoing optimization services.
Is there limited availability?
Yes – limited enrollment on the Managed Plan ensures quality, faster start dates, and close collaboration as delivery is refined.
How do I get started?
The Managed Plan begins with a strategy call to map your use case and create a tailored approach to your goals. Book a call with our implementation team.
