Botpress vs. AgentKit: Which agent builder is right for you?

More and more of us are building AI agents these days. Whether you’re an experienced dev or a newcomer, a small business or an enterprise, there are a plethora of agent builder options at your disposal.

Choosing the right AI agent platform can be tough – but it all depends on your needs and experience. 

OpenAI recently released AgentKit, their new set of agent-building tools. It’s drawing the attention of agent builders worldwide, most of them wondering how it stacks up to the existing options.

As part of our ongoing series, let’s dive into two AI agent builders and see which one is better in which circumstance.

Quick overview: AgentKit vs Botpress

AgentKit is a set of tools for developers and enterprises to build AI agents. It consists of the Agent Builder, a visual workflow canvas, the Connector Registry, a tool that centralizes data sources, and Chatkit, a tool to help embed it into a website.

Botpress is an AI agent and chatbot platform that offers a visual builder canvas, a library of hundreds of pre-built integrations, and strong customer support.

Interested in which agent builder is right for you? 

In summary, AgentKit is better for solo developers experimenting with building agents, while Botpress is better for users of all skillsets looking to deploy a real-world AI agent. 

Let’s dive in more to the specific features that define these two agent platforms.

Feature-by-feature comparison of Botpress and AgentKit

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Pricing comparison: AgentKit vs Botpress

TL;DR: Builders can get started on both platforms for free. AgentKit is still rolling out its suite of features. Botpress offers free and affordable options on its tools. 

According to OpenAI, ChatKit and the Evals capabilities are available to the general userbase. Agent Builder is in beta and the Connector Registry is beginning its beta rollout. 

Botpress offers a free plan for anyone to get started building an AI agent. If you have a high volume of users, you can add additional storage, users, or memory through the Pay-as-you-go plan, which only changes for add-ons you select. 

Botpress also offers a Plus plan at $89/month, a Team Plan at $495/month, and an Enterprise Plan with custom pricing for larger business needs. 

Integration capabilities

TL;DR: Botpress supports 190+ integrations and multi-channel deployment, while AgentKit has limited tools and only supports single-channel builds.

Thus far, AgentKit has only a few built-in tools, but it will likely add more as it develops further. Botpress currently offers over 190+ pre-built integrations, including CRMs and messaging platforms.

Botpress offers multi-channel deployment, while AgentKit only offers single channel deployment. So if a builder needs to, for example, deploy a bot both to their website and their WhatsApp, they won’t be able to do so with AgentKit (but they can with Botpress, and most other agent building platforms).

Development Environment

TL;DR: Botpress offers version control and environment management; AgentKit does not.

Botpress offers built-in version control and environment management, giving builders more control over testing, updates, and releases. 

AgentKit doesn’t yet include version control or environment management features, so changes cannot be tracked within the platform. 

AgentKit still currently lacks audit trails, rate limits, auth features, which are all key to building and deploying professional agents. Botpress offers all of the above, which have been key to its 750,000+ successful bot deployments.

User Experience

TL;DR: AgentKit is aimed at individual developers, while Botpress works for coders of all levels, as well as teams of co-builders.

AgentKit is targeted at developers (and enterprises that employ developers). The platform is more complex than Botpress and requires more technical knowledge and coding skills in order to make a functioning AI agent. 

Botpress, on the other hand, offers a platform that works for a large range of technical abilities. Developers can extend the platform through code, but new coders can use pre-built features and plain language instruction to build a functional agent.  

Only one of the platforms offers features for team collaboration. Botpress offers team access, different roles, and project sharing. AgentKit, on the other hand, currently only offers single-user access.

Security Features

TL;DR: AgentKit isn’t yet compliant with SOC 2, HIPAA or GDPR requirements, but Botpress is compliant with all three.

AgentKit isn’t yet compliant with SOC 2, HIPAA or GDPR requirements. Botpress, however, offers compliance with all 3 regulatory frameworks.

When building an AI agent that handles any personal information (including names and email addresses), it’s always better to choose an agent builder that can fulfill the necessary security and compliance features. 

Community & Support

TL;DR: AgentKit doesn’t yet offer robust customer support or community channels, but this could change. Botpress offers an engaged builder community on Discord and hands-on technical support for all builders. 

Because AgentKit is in the early stages, it doesn’t yet offer active support or community building spaces. If the toolset developers further, it would be a natural step to build a customer support team. 

But as they currently stand, AgentKit does not offer live customer support. They do offer limited documentation for the time being.

Botpress offers extensive documentation (including a chatbot to help you sort through it), as well as live customer support.

Botpress goes above and beyond with its community offerings – a lively Discord community of 30,000+ builders troubleshooting, sharing, and building together. They also host a daily AMA stream, led by Botpress employees, where users can ask any questions about the building process or the platform.

Memory & Context Continuity

TL;DR: AgentKit does not offer persistent memory; Botpress offers long-term memory of user interactions.

AgentKit doesn’t offer persistent memory of user state management. This means an AgentKit agent is unable to recall users from their previous interactions.

Botpress offers built-in sessions and long-term memory, allowing bots to remember details across user interactions.

Botpress bots can track user history, preferences, and behavior, and personalize responses in future conversations. Builders control what information is stored, how long it’s retained, and how it’s used, without needing external tools or extra infrastructure.

If an AI agent requires context continuity, Botpress is the only platform of the two that can provide it.

Which platform is better for my business?

The SaaS Customer Service scenario

Jonah leads a customer support team for a technical SaaS product. He wants to set up a chatbot to answer questions about his software product, help troubleshoot with users, and provide relevant documentation. 

Jonah can use either AgentKit or Botpress to build a customer support chatbot, but Botpress offers a few additional features to improve the end user experience.

The long-term memory of Botpress bots means that Jonah’s customer support bot will be able to remember previous conversations with users, so it won’t keep suggesting the same fixes. Every time a user starts a conversation, the bot will be able to recall their past issues, fixes, and preferences. 

Jonah would also prefer to connect his chatbot to their existing Zendesk and HubSpot accounts, which is easy to do on Botpress with its pre-built Zendesk and HubSpot integrations.

If Jonah prefers a bot with context continuity and easy integrations to the systems he already uses, the better option for his customer service bot is Botpress.

The Multi-person Team at a Finance Start-up scenario

Maya leads a small team at a fintech startup that’s building an AI agent to answer user questions about investment plans, fees, and account setup. The project involves a developer, a compliance officer, a marketing lead, and a project manager — all of whom need to access and test the bot during development.

Botpress allows multiple collaborators to work within the same project. Each teammate can have their own role and permissions, while version control and environment management make it easy to test updates safely before deploying them. AgentKit, on the other hand, only supports single-user access.

Because the bot will handle financial data, security and compliance are also key factors. Botpress is SOC 2, HIPAA, and GDPR compliant, while AgentKit hasn’t yet reached those standards.

For a finance team that values collaboration and data protection, these differences could make a meaningful impact on the build process.

The Small Business Owner Scenario

Ava runs a growing e-commerce business and wants to build an AI assistant to answer customer questions, recommend products, and manage orders. She doesn’t have a technical background and needs a platform that’s simple to use without relying heavily on code.

Botpress offers an intuitive visual builder, pre-built tools, and low-code options that make it easier for non-developers to create and customize agents. AgentKit, on the other hand, is designed primarily for developers and requires more technical knowledge to get started.

As Ava gets up and running, she can lean on the Botpress builder community — a lively Discord group of over 30,000 users who share tips, troubleshoot issues, and swap ideas. Daily AMA sessions hosted by the Botpress team make it easy to learn from real examples and find solutions quickly.

When Ava moves on to more advanced features, like adding human handoff or custom integrations, she can also reach out to Botpress’s live customer support for one-on-one technical help. AgentKit doesn’t yet offer dedicated support channels.

For someone with less developed technical skills, Botpress offers a friendlier user interface and features, as well as many more support options than AgentKit.