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The official Kommo integration allows your bot to create and update leads, manage contacts, and search your CRM data.

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Setup

Before you begin, you need:
  • A published bot
  • A Kommo account with administrator access
  • A private integration in your Kommo account
  • A long-lived access token from that private integration
1

Install the Kommo integration in Botpress

  1. In Botpress Studio, select Explore Hub in the upper-right corner.
  2. Search for the Kommo integration, then select Install Integration.
Leave the configuration fields empty for now, you will fill them in after you create the private integration and token in Kommo.
2

Create a private integration in Kommo

  1. Log in to your Kommo account.
  2. Go to Settings → Integrations marketplace.
  3. Select Create Integration in the upper-right corner.
  4. Enter a name for your integration.
  5. Select all scopes.
  6. Save the integration.
3

Generate a long-lived access token

  1. Open your integration’s settings in Kommo.
  2. Select Generate long-lived token.
  3. Choose an expiration date.
  4. Copy the long-lived token and store it securely.
Treat the token like a password. If it is exposed, revoke it in Kommo and generate a new one.
4

Configure the integration in Botpress

In the Kommo integration Configuration page in Botpress, enter:
  • Base Domain: Your Kommo subdomain only (for example mycompany.kommo.com) Do not include https:// or trailing slashes.
  • Access Token: The long-lived token from the previous step.
Select Save Configuration and enable the integration.

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Cards

Here’s a reference for all Cards available with the integration:

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Create Contact

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Create Lead

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Search Contacts

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Search Leads

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Update Lead

Last modified on April 6, 2026