Setup
- Basic configuration
- Manual configuration
- Playground
You will need:
Visual learner?Check out our WhatsApp guide on YouTube for a step-by-step video guide.
- In Botpress Studio, select Explore Hub in the upper-right corner.
- Search for the WhatsApp integration, then select Install Integration.
- In the Configuration menu, select Authorize WhatsApp.
- Follow the instructions to connect Botpress to your WhatsApp account.
Additional requirements:
- While setting up your WhatsApp integration, we will ask you to create or select:
- After setup is complete, your business will undergo a verification process by Meta, the parent company of WhatsApp. This verification confirms the identity and eligibility of your business to use Meta’s platforms.
Cards
Here’s a reference for all Cards available with the integration:Send Template Message
Input: Output:Start Conversation
Input: Output:Start Typing Indicator
Input: Output: This Card has no output.Stop Typing Indicator
Input: Output: This Card has no output.Triggers
Here’s a reference for all Triggers available with the integration:You can access data returned from any of these Triggers by reading
event.payload after the Trigger fires.Message Template Components Update
Message Template Quality Update
Message Template Status Update
Reaction Added
Reaction Removed
Template Category Update
Troubleshooting
Not receiving messages from bot on WhatsApp
Not receiving messages from bot on WhatsApp
Until Meta has verified your business, your bot won’t be able to send messages to WhatsApp users, even if you’ve configured it correctly.If you need to test out your bot right away, you can use the WhatsApp Playground while waiting for business verification.
Meta business verification taking too long
Meta business verification taking too long
Unfortunately, we can’t help speed up Meta’s business verification process.If you need to test out your bot right away, you can use the WhatsApp Playground while waiting for business verification.