Add a bot to Chatwoot using the official integration.
Open in HubvThe official Chatwoot integration allows users to chat with your bot through Telegram, WhatsApp, Email, or any Chatwoot-supported channel. It also allows your bot to hand off conversations to human agents when needed.
Log in to Chatwoot. Then, in Botpress, fill in the integration’s configuration fields using information from your Chatwoot account:
API Access Token
1
In Chatwoot, select your profile icon (bottom-left corner).
2
Go to Profile Settings.
3
Scroll to the Access Token section.
4
Copy the token, then paste it into the API Access Token field in Botpress.
Account ID
1
In the Chatwoot page’s URL, find and copy your account ID—it should be after /accounts/.For example, if your page URL is:https://app.chatwoot.com/app/accounts/145294/...the account ID is:145294.
2
Paste the account ID into the Account ID field in Botpress.
Inbox ID
1
In Chatwoot, go to Settings > Inboxes.
2
Select Add Inbox.
3
Select API as the channel type.
4
Choose a name for the channel.
5
After creation, select the inbox to open its settings.
6
In the Chatwoot page’s URL, find and copy your inbox ID—it should be after /inboxes/.For example, if your page URL is:https://app.chatwoot.com/app/accounts/1/settings/inboxes/88275the inbox ID is 88275.
7
Paste the inbox ID into the Inbox ID field in Botpress.
