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You can manually open, close, or toggle the Webchat window using JavaScript methods.
If you want to open/close your Webchat at a certain point in your Workflow, you can use the built-in Webchat cards.
You will need:
  • A website with an embedded bot
  • Basic familiarity with JavaScript

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Open Webchat

To manually open Webchat: 
window.botpress.open()

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Close Webchat

To manually close Webchat: 
window.botpress.close()

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Toggle Webchat

To manually toggle Webchat: 
window.botpress.toggle()
This opens Webchat if it’s closed, or closes Webchat if it’s open.