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Conversational logic
Workflows
Sequences of steps a bot takes
Nodes
Steps in a Workflow
Cards
Actions a bot can take within a Node
Triggers
Nodes that trigger for certain events
Knowledge Bases
Sources a bot can refer to
Agents
Helpers that extend a bot’s capabilities
Data manipulation
Tables
Local databases for storing information
Variables
Containers for storing and reusing data
Schemas
Blueprints for data your bot uses
Custom code
Maintenance