Changelog

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Features & Enhancements

• Added option to rename rich text Knowledge Bases
• Improved UI for array input fields in Cards
• Added a safer check when deleting bots:
  
• Added a search tab to workspace/bot selection dropdown

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Integrations

• Klaviyo: Added Klaviyo integration
• Pipedrive: Added Pipedrive integration
• MailerLite: Added MailerLite integration
• Slack: Added support for incoming Slack messages containing images, audio, files, and multiple files
• Loops: Added attachment support to the Send Transactional Email Card
• SendGrid: Fixed an issue with CC and BCC emails not being received
• Linear: Fixed an issue with the integration’s event handling
• WhatsApp: Improved handling when the integration is rate limited by WhatsApp

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Bug Fixes

• UI fixes:
  • Fixed issue with Dashboard sidebar on mobile
  • Fixed issue where the Copy Share Link wasn’t clickable when viewing a Workflow in the Hub
• Fixed issue where the Capture Information Card wasn’t working properly for files
• Fixed issue where shareable Webchat link would show error screen when error hadn’t occurred
• Fixed issue where negative feedback from Webchat wasn’t being displayed in Conversations tab

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Features & Enhancements

• Improved the variable management experience for Autonomous Nodes:
  

  You can now assign read/write access to individual variables as needed.
• Improved speed for crawling website Knowledge Bases during onboarding
• Integrations:
  • Canny: Added Canny integration
  • Loops: Added Loops integration
  • Feature Base: Added Feature Base integration
  • Webflow: Added several new events

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Bug Fixes

• Fixed an issue where bot exports were failing
• Fixed various UX issues in Dashboard, Studio and Webchat
• Fixed various bugs in HubSpot integration

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Features & Enhancements

• Improved UI for Webchat settings:
  • General
  • Theme

  
• Fixed an issue with using additional stylesheet URLs with the Webchat React library
• Improved speed for crawling website Knowledge Bases during onboarding
• Integrations:
  • HubSpot: Added HubSpot integration
  • SendGrid: Fixed issue with API keys

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Bug Fixes

• Fixed an issue where bot exports were failing
• Fixed a visual bug with the close button on Webchat error screens

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Features & Enhancements

• Fresh layout for Dashboard bot menu:
  
• Added ability to edit fields in Tables directly from the Dashboard
• Added search option in dropdown menu to select a bot
• Improved speed when creating new bots
• Improvements to Studio UI:
  • Moved the Schema editor to a modal
  • Improved experience when testing a Trigger and viewing the event’s payload
• Added Cal.com integration

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Bug Fixes

• Fixed various visual bugs in Dashboard, including on mobile
• Fixed visual bugs in Studio:
  • UI issues with editing frozen tables
  • Workflow variable values not displaying updates in Studio
• Fixed an issue where the Conversation Started event was emitted multiple times
• Fixed an issue with BigCommerce integration where syncing large datasets caused a timeout

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Features & Enhancements

• Improved the Card inspector UI, which now appears in the Studio’s right panel instead of obstructing your Workflow:

• Improved UX for cancelling your subscription:
  • Subscription end date now displayed
  • Added a modal to give feedback when cancelling subscription
• Improved general performance and speed for bots across the board
• Integrations:
  • Calendly: Added Calendly integration
  • Twilio: Added support for receiving media (audio, images, videos, files)

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  Bug Fixes

  • Fixed an issue where users without the proper permissions had access to the Billing section in the Dashboard
  • Fixed minor issues with Webchat events

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Features & Enhancements

• You can now choose any Google Font when styling Webchat:
  
• You can now view analytics for either the current bot or the entire Workspace:
  
• Improved syntax highlighting for logs in emulator

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Bug fixes

• Fixed an issue where focusing the Webchat composer on mobile zoomed in unintentionally
• Fixed a visual bug where multi-line inputs for integration Cards were cut off
• Fixed a visual bug with Usage tab popovers

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Features & Enhancements

• GPT-5 is now available in Botpress Studio
  • OpenAI’s new GPT-OSS models are also available with Fireworks AI, Cerebras and Groq integrations
• Various UI improvements in Studio:
  • Improved UI for integration playgrounds
  • Card tray now displays the Card type (based on the currently selected Node) and displays a message when a Card can’t be added to a Node
• Webchat:
  • Added a conversationId argument to the Webchat initialization script—this allows users to programmatically load Webchat with a specific conversation
  • Improved handling of images that fail to load
• Integrations:
  • Messenger: Added a playground and made general improvements
  • Telegram: Improved Markdown support, added support for captions on images, improved error handling
  • Freshchat: General fixes and improvements
  • Zendesk: Added the option to customize the Botpress system username in Zendesk
  • Email: Minor fix

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Bug Fixes

• Fixed an issue where conversation variables weren’t usable in Capture Information Cards and Autonomous Nodes
• Fixed an issue with searching for files based on tags in the Dashboard
• Fixed a visual issue with filtering logs in Dashboard

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Features & Enhancements

• Improvements to user experience in Analytics tab

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Bug Fixes

• Fixed an issue where Tables Cards were missing labels when added to a Node
• Fixed an issue with missing newlines when exporting large tables as CSV
• Fixed various visual bugs in the Dashboard

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Features & Enhancements

• Users can now decide which members of a Workspace can access bots within that Workspace
• Improvements to search results in the Card Tray
• Improved UX for deleting bots in the Dashboard
• Improvements to log filtering in the Dashboard
• Integration updates:
  • Email: added a new provider-agnostic email integration
  • HITL: Start HITL Card now provides more specific configuration fields based on which HITL integration is being used
  • Slack: added support for threading in all channel types
  • Teams: improvements to Start DM Card

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Bug Fixes

• Fixed issue with testing the timeout Workflow in the emulator
• Fixed average values for analytics

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Features & Enhancements

• New menu for updating add-ons in Dashboard:
  
• Updates to Dashboard Settings:
  • New section for configuration variables
  • Option to delete bot
• Studio now displays the version of plugins
• Improved labelling of LLMZ-appropriate models in Studio

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Features & Enhancements

• Added a notification indicator to Webchat:

• Improved timeout handling for integration API calls longer than 60 seconds
• Added helpful messages to Webchat window when error occurs
• Integration updates:
  • SendGrid: added support for Markdown
  • Resend: added CC and BCC fields to sendMail action
  • Messenger: added support for sending media and files
  • Slack/WhatsApp: improved Markdown handling
• Added Gemini 2.5

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Bug Fixes

• Fixed aggregation issues for Tables API
• Fixed an issue with renaming bots
• Fixed an issue with Slack reply threading

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Features & Enhancements

• New onboarding flow: When you create a new bot, Studio now has an onboarding flow that automatically builds a production-ready AI agent, styled and tailored to your brand.
  • 1. Choose a use case
  • 2. Provide knowledge sources
  • 3. Try out your AI agent

  
• Screenshot Card now takes fully-styled webpage screenshots
• Teams integration: added a Start DM Card

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Bug Fixes

• Fixed issue where changes to rich text Knowledge Bases weren’t properly reflected

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Features & Enhancements

• Increased timeout for crawling websites containing many pages, preventing missing pages in the Knowledge Base
• Slack integration: Added the ability to pass a Slack userId to an external service

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Bug Fixes

• Fixed an issue where the Conversation Started Trigger wasn’t firing
• Fixed an issue with Zendesk integration where Zendesk wasn’t receiving user email addresses from the Start HITL Card

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Features & Enhancements

• Improved uninstall flow for integrations

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Bug Fixes

• Fixed various issues in Studio’s multiplayer
• Fixed issue that caused user variables to be erased
• Fixed issue with Stripe integration where payment links weren’t being properly created
• Fixed issue with Telegram integration where uploading a sticker caused an infinite loop in bot

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Features & Enhancements

• Improved AI Spend section with a representation of each bot’s usage:
  • Total
  • Daily Average

  
• Added a playground for the Instagram integration
• WhatsApp integration improvements:
  • Improved formatting for text messages
  • New dropdown label option for choice messages
• When an HITL agent joins the chat, their messages are now sent from a distinct user
• Added support for new models:
  • Qwen3 32B
  • Llama 4 Scout
• Visual improvements to Files section in the Dashboard
• LLMz responses now use citations
• General improvements to RAG efficiency

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Bug Fixes

• Fixed issue with improper formatting when pasting into a rich text Knowledge Base

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Features & Enhancements

• Webchat style refresh:
  
  • The new look also includes:
    • Improved animations
    • New typing indicator
• You can now leave message feedback in Webchat:
  
• Added support for new models:
  • Claude 4 Sonnet
  • DeepSeek R1 and V3
  • Llama 4

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Bug Fixes

• Fixed issue where users couldn’t leave the WhatsApp sandbox environment
• Fixed issue with accessing shared drives with the Google Drive integration

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Miscellaneous

• Improved error for failed payments

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Features & Enhancements

• Added new Card to set a custom inactivity timeout:
  
• Bumped LLM timeout from 30 seconds to 90 seconds
• Bots using the BigCommerce integration can now recommend best-selling products without hallucinating

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Bug Fixes

• Fixed issue where variables assigned in the last Card in a Workflow weren’t stored
• Various WhatsApp integration fixes:
  • Fixed error with OAuth flow when the user had more than 50 WhatsApp business accounts
  • Fixed an error when receiving Contact messages from WhatsApp
• Fixed issue with Intercom integration

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Features & Enhancements

• The Fixed Schedule Trigger now displays both the timezone and next run:
  
• Added Monday.com integration

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Bug Fixes

• Fixed issue where Workflows incorrectly timed out under certain conditions
• Fixed issue where proactive messages didn’t work properly for new conversations in Webchat 2.5
• Fixed issue where tables weren’t horizontally scrollable in Webchat
• Fixed issue where tables in Dashboard overflowed
• Fixed issue with missing parameter in appendValues call to Google Sheets API

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Features & Enhancements

• Fixed links to documentation in Botpress Studio
• Added option to filter logs by message content
• Added notifications menu in Dashboard:
  

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Bug Fixes

• Fixed issue where Studio wouldn’t load under certain conditions
• Fixed issue where you couldn’t reset FAB/avatar images to default
• Fixed an issue where the Conversation Started Trigger didn’t work within the shareable Webchat window
• Improved rendering of Markdown in Webchat

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Features & Enhancements

• Improvements to Webchat:
  • Now supports richer Markdown rendering
  • Webchat preview now has a sidebar with a list of recent conversations
  • You can now add an image to your Webchat’s Floating Action Button (FAB)
• You can now filter your bot’s logs by userId or conversationId

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Bug Fixes

• Updated React library version and documentation

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Miscellaneous

• Added a callout to Botpress Hub when the HITL plugin is required and hasn’t been installed yet

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Features & Enhancements

• The Slack integration now has a configuration option to reply as a thread:
  
• HITL improvements:
  • The Webchat composer for the HITL integration now supports uploading files
  • The HITL inbox now displays when the last message in each conversation was sent:
    

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Bug Fixes

• Fixed an issue where variables with circular dependencies would cause bots to crash
• Fixed an issue where moving a Workflow or a folder inside another folder caused the tables to disappear
• Increased duration before timeout when indexing knowledge bases with a large number of vectors

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Miscellaneous

• Changed the default language setting for the WhatsApp Start Conversation Card to address a potential error

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Features & Enhancements

• Added new models from OpenAI:
  • o4-mini
  • o3
  • 4.1
• Users with viewer permissions for a Workspace can now view logs for that Workspace’s bots
• Users can now upload multiple files to a single message in Webchat
• The payload for button/dropdown components now includes the value of the button

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Bug Fixes

• Fixed an issue in Knowledge Bases where the similarity score was in the wrong order
• Fixed the new keyboard shortcut (ctrl+ P) for search in Studio
• Fixed an issue where there was a mismatch with imported data
• Fixed an issue with the default Webchat theme
• Various fixes and improvements for the Slack integration
• Various fixes for the BigCommerce integration

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Features & Enhancements

• Revamped and improved Usage tab:
  • New section to track AI spend
  • Revised UI makes it clearer to understand usage between bots
• You can now specify the storage location of Webchat user/conversation data in the Dashboard settings:
  • Session storage: Creates a new user/conversation every time the page is re-opened
  • Local storage: Keeps user/conversation data across page visits
• Request headers for the Webhook integration are now passed into the event payload

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Bug Fixes

• Solved an issue where a React apps running Botpress would not run under certain circumstances
• Fixed a bug where Human-In-The-Loop (HITL) messages were displayed in the wrong order

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Miscellaneous

• Improvements to server processing so deleting bots is now faster