Frequently Asked Questions

What are LLMs?

Large Language Models (LLMs) are artificial intelligence tools that can read, summarize and translate texts and predict future words in a sentence, letting them generate sentences similar to how humans talk and write.

How was the bot on botpress.com built?

‍It was generated entirely using only “botpress.com” as a starting URL and can find up-to-date information about the questions it’s asked. The bot finds information related to the website and, when appropriate, responds with an answer.
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How many free incoming messages do I get per month?

With Botpress Cloud, you can create chatbots for free and deploy them on your preferred channels. You'll receive a monthly allowance of 1000 incoming messages at no cost. If you exceed this limit, you can continue with our pay-as-you-go program, which charges you based on the number of incoming messages received at a rate of $0.005 per message. More information is available at https://botpress.com/pricing.

What is Botpress Go?

Botpress Go crawls any website of your choice and then creates a bot with the information it gathered. You can find this tool by going into the Studio and clicking on Explorer in the top left corner.

How do I contact customer support?

You can hop on our Botpress cloud live chat and get immediate support (Monday-Friday, 9 am - 5 pm EDT). An alternative would be to post your question(s) on our Community Forum at https://community.botpress.com/.

Can I remove the Botpress branding of my chatbot?

Once you deploy the chatbot on your website, the Powered by Botpress will disappear.

Is there a limit to the number of chatbots I can create?

There is no limit in terms of the number of chatbots you can create if you are a paying customer (>1000 incoming messages per month). If you are using our free version (<1000 incoming messages per month), you can build up to five chatbots.
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How many workspace(s) do I have access to with the free version?
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You have access to one workspace.

How many workspaces do I have access to with the paid version?
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The number of workspaces is limitless for paid customers.

Why does the Preview Release "Not ready for production use" still appear in the Botpress cloud?
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We still have the Preview Release label because the team is making a few tweaks to the product and working on the announcement of five new features which will enhance the bot-building experience. But please rest assured, we have thousands of users who have successfully deployed their chatbot(s) already!

How do I change the language of my chatbot?
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Botpress supports 100+ languages. To have your bot respond in the language of your choice, go to the bot personality settings and add something like: "Respond in Spanish no matter what." This way, the chatbot will reply in the language of your choice.

Can you prompt chain?
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Yes, absolutely! You can put as many prompts, capture cards and AI cards as you wish.

Is it possible to integrate with ChatGPT?
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Yes — by using the AI Task you don't have to connect your OpenAI API key.

How can I deploy the chatbot on my WordPress website?
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Follow the steps on this link to deploy your chatbot on your website.

How do I customize my chatbot?
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You can use the StyleSheet property with a hosted CSS URL to customize the stylesheet. Please note that you must host your CSS online and use it for the StyleSheet parameter. For more information: https://botpress.com/docs/cloud/channels/webchat‍‍