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Analytics

Analytics Analytics is available only for an activated bot, it holds infromation about the usage and performance of your bot. Analytics tab is per bot and it shows a dashboard that holds graphs, numbers and indexes about for the selected period.

Selected Period

You can change the selected period to focus on specific period details. By default it is set for the past week, you are still able to change it.

1. Total Users

The absolute total number of users during the selected period. Next to it an index that show the percentage of increase/decrease in the total users using the chatbot compared to previous priod(s).

2. New users

The absolute number of new users during the selected period. Next to it an index that show the percentage of increase/decrease in the new users using the chatbot compared to previous priod(s).

3. Returning Users

The absolute number of returning users during the selected period. Next to it an index that show the percentage of increase/decrease in the returning users using the chatbot compared to previous priod(s).

4. Session

The absolute number of session/conversations opened with the chatbot during the selected period. Next to it an index that show the percentage of increase/decrease in the number of the opened sessios compared to previous priod(s).

5. Messages

The absolute number of messages sent to the chatbot during the selected period. Next to it an index that show the percentage of increase/decrease in the number of the messages sent to the chatbot compared to previous priod(s).

6. Overall Dashboard

This graph shows the relation between users, sessions and messages over a period of time.