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Chatbot for Tech Support

One common use case for internal chatbots is tech support. This chatbot for help desk assists employees with...

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Natural Queries for Chatbots

The goal of a chatbot is to make machines understand humans. Up to now, software has not been good at...

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Internal Chatbots

One use case for chatbots that is often overlooked is the internal chatbot for employees within a company...

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What Is a Deep Neural Network?

This article explains by means of an example what a deep neural network is and how they work. Artificial Intelligence...

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The Use of AI in Chatbots

There is a lot of hype about chatbots and AI. Of course, people implementing a chatbot want to demonstrate...

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Why Chatbots Are the Future?

As we’ve discussed in other posts, defining what a chatbot is is not a straightforward process if you recognize that...

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Three Key Advantages of Using a Framework

The chatbot development ecosystem is still relatively immature, which means it’s not as easy as it will eventually be...

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Tech for Good — How Technologies Are Used to Fight COVID-19

Here is a very comprehensive list of the different tech initiatives deployed around the world to help fight COVID-19.

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Chatbot for Surveys

As we’ve said many times before, we all know that customer satisfaction is essential to the growth and success of any...

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The Rise of Audio and a Role for Chatbots

People have discovered that they can multitask, specifically, they can listen to something...

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AI Now Is Like Computers in the 80s

This link is an interview with Steve Jobs in 1981 along with a news report on computers...

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Chatbots for Telcos

There is no doubt that chatbots are becoming increasingly important...