Webchat
One important decision for every business considering a chatbot is what channel they should deploy it on. By channel...
Human in the Loop For Enterprise Chatbots
In the world of chatbots “human in the loop” means the ability of human agents to monitor and manually take charge of...
Why Use a Chatbot Framework
Steve works at a design agency focused on chatbot development. He’s proficient in node.js and excited to be working...
What Are the Best Chatbot Use Cases?
Chatbots are increasingly being incorporated into businesses and fast becoming the future of the Internet...
How Are Companies Using Chatbots?
Twenty-four hours never seems like enough time to do everything we want to do. And when it comes to business...
Millennials Want Smart Assistants in the Workplace
The largest segment of employees in the workplace is millennials. Within a year or so it is likely that millennials...
Companies Cannot Afford to Not Use Chatbots
Capgemini did a survey of more than 12,000 consumers. They predict that voice assistants...
What Is a Customer Service Chatbot?
Customer service bots are chatbots that act as automated customer support agents...
Is Your Chatbot UX Ready to Go Mainstream?
Fortunately, the unrealistic expectations regarding how conversational AI would allow chatbots to be almost fully...
All You Need to Know About Conversational AI Platforms
A conversational AI platform is a tool that automates human-machine interaction and workflows. Discover more....
Chatbots in the Gaming Industry
Artificial Intelligence is no longer a thing of the future – it’s here and it’s now. From the virtual assistants that...
Smart Assistants for the Workplace
Smart assistants for the workplace are simply chatbots for employees. These chatbots allow employees to ask the...