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Webchat

One important decision for every business considering a chatbot is what channel they should deploy it on. By channel...

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Human in the Loop For Enterprise Chatbots

In the world of chatbots “human in the loop” means the ability of human agents to monitor and manually take charge of...

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Why Use a Chatbot Framework

Steve works at a design agency focused on chatbot development. He’s proficient in node.js and excited to be working...

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What Are the Best Chatbot Use Cases?

Chatbots are increasingly being incorporated into businesses and fast becoming the future of the Internet...

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How Are Companies Using Chatbots?

Twenty-four hours never seems like enough time to do everything we want to do. And when it comes to business...

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Millennials Want Smart Assistants in the Workplace

The largest segment of employees in the workplace is millennials. Within a year or so it is likely that millennials...

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Companies Cannot Afford to Not Use Chatbots

Capgemini did a survey of more than 12,000 consumers. They predict that voice assistants...

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What Is a Customer Service Chatbot?

Customer service bots are chatbots that act as automated customer support agents...

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Is Your Chatbot UX Ready to Go Mainstream?

Fortunately, the unrealistic expectations regarding how conversational AI would allow chatbots to be almost fully...

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All You Need to Know About Conversational AI Platforms

A conversational AI platform is a tool that automates human-machine interaction and workflows. Discover more....

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Chatbots in the Gaming Industry

Artificial Intelligence is no longer a thing of the future – it’s here and it’s now. From the virtual assistants that...

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Smart Assistants for the Workplace

Smart assistants for the workplace are simply chatbots for employees. These chatbots allow employees to ask the...