So You Want to Talk to a Robot?

We are finally in the age of being able to talk to AI. AI bots are everywhere but are any robots any good? In this...

Open vs. Proprietary Solutions

Currently, the development of customer service chatbots is dominated by high priced specialists who often use...

UI Designers Needed for Chatbots?

Up until last month’s F8 you could be forgiven for believing that role of professional UI designers in chatbot...

What is RPA in Automation?

RPA refers to software robots that run virtually and automate digital workplace tasks such as data entry. Discover more

What is Conversational Artificial Intelligence (AI)?

All you need to know to understand the basics of Conversational Artificial Intelligence (AI).

Open-Source Smart Assistant

“Alexa, what’s in the news today?” “Google, what’s the weather like in Florida right now?” If you have ever asked...

Voice for Games

Continuing the series in which we brainstorm new applications of chatbot technology, today we look at games...

Reality Is a Simulation and You Are a Chatbot

This is a light hearted look at the fact that reality is almost certainly a simulation...

Chatbots for Healthcare

To understand the value of using chatbots within healthcare it is necessary to consider the costs...

Voice Assistant

A voice assistant is software that can understand and respond to commands spoken in natural language. They can also...

What Is RCS?

RCS is a new messaging standard that will replace SMS on your phone. Essentially it is the next generation of SMS...